update to connect to the server never connects I tried to reset. Use 14-10

Hi, I use Firefox 14-10. I get a notice and a link to update. I click to update. It is said: "Connecting to the update server" forever. I can leave it like that for hours, is not serious. Never connects. I tried to reset my firefox but still do not connect to the server.

I read a few answers, but they are very old. I don't want to uninstall and reinstall if I can help it.

I use Windows 7.
Thank you!

If there are problems with the update then best is to download the full version and uninstall the currently installed version.

Remove the Firefox program folder to remove all remaining files if there are still problems.

Download a new copy of Firefox and save the file to the desktop.

Uninstall your current version of Firefox, if possible, the settings in the software security and cleaning of the Windows registry.

  • Do NOT remove the data personal when you uninstall your current version of Firefox, because all profile files will be deleted and you will also lose your personal data such as bookmarks and passwords from other versions of Firefox profiles.

Your bookmarks and other profile data is stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but make sure that 'delete personal data' is NOT selected when you uninstall Firefox.

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