Update Vista caused internet connection problems
I have tried repairing computer of my sister, who says simply ceased to connect to the internet all of a sudden. She said that began February 1... After looking through the system restore, I noticed there was an update installed on 31 January, so I restored the computer to the day prior to that, and now the internet works again. Since then, I have disabled the automatic updates. My question is: How can I solve this problem? I can't leave just for always updates disabled...
Hello
Please can you us on the update that is causing this issue?
This problem occurs especially if there is a conflict between the update and the application program on your computer, mainly the antivirus program.
That's why I suggest to disable and re-enable the antivirus program or the security on your computer and try to update the verification of updates if the problem is resolved.
Ensure that you re - activate the security on your computer program after a repair.
Try here to reset windows update components and then try to install the updates.
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058
Also, I recommend you to uninstall and reinstall the network drivers and see if it makes a difference. You must be logged on as administrator to perform these steps.
1. open Device Manager by clicking the Start button, click on the Control Panel, clicking system and
Maintenance and then click Device Manager. If you are prompted for an administrator
password or confirmation, type the password or provide confirmation.
2. in Device Manager, locate the device, and then double-click the device name.
3. click Driver tab, then click on uninstall the driver and follow the instructions.
Now, try to follow the link provided to update a hardware driver that is not working properly and check the question below.
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
Also try to troubleshoot using the network troubleshooter in Windows 7 and make sure that the error message to follow the link provided below.
http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7
Thank you, and in what concerns:
I. Suuresh Kumar-Microsoft Support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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