Update works but not SMC?

I am owner of a Sansa Fuze updated with the last firmware.256

I'm running a Windows XP Service Pack 2 machine - I try to get the Sansa Media Converter tool work.

So far I have tried the following:

(1) installed SMC and ensured that I plugged the camera in via USB port on the computer (not a hub) before opening the MSC

(2) uninstalled SMC and reinstalled (with a reboot between the two, for good measure) many times according to someone elses recommendation

(3) installed a K-Lite Codec pack to make sure that I have a number of the latest xVid codecs

(4) tried to set the USB mode of rockets to auto detect, MTP and MSC every time to see if that would make a difference

(5) I tried to use WinAVI (with Directx9c)

USB works fine too and the device can be detected by the machine.

Uh, what else - oh yes, the Sansa Updater tool seems to work.  Yes, I know, weird.  It will report my Sansa as being detected and display the version of the firmware and other things.  SMC just refuses to play ball.

A bit boring really - any ideas anyone? Aside, "format your Windows machine" who does not like this isn't really mine!

TIA

Finally solved it.  I reinstalled Windows Media Player 11 which, during the installation, reported corruption.

Completely unsintalled Windows Media Player (which rolls back to version 10) and then reinstalled WMP11 and it worked.

Hope this helps someone.

Tags: SanDisk Sansa

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