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• Sorry, your subscription free story does not allow access to this application. Please update your subscription.

  I want to use the desktop Adobe Story version, but I can't. I downloaded, but when I open the software wants to connect adobe ID...

  Then, a window like this... Sorry, your subscription free story does not allow access to this application. Please update your subscription.

  I press the button upgrade that I have an error message in this link

  https://www.Adobe.com/cfusion/store/handlers/eLicensing/trialconversion.cfm?locale=EN_US & s ku = 10006855

  I don't know what I have to do... Is also that these must always be difficult!

  Hello

  It helps if you open this link in your browser's private browsing mode and then go further?

• Renew your subscription

  Hello

  Renew your subscription window starts to appear when I try to start any application in the list of Creative Cloud Apps.  This started happening after the update has been installed and activated.  Although my subscription is still valid and due for renewal next January 2017, no app can be started. Even after waiting 15 minutes recommended for try again, 'Thank You.  Your subscription to creative cloud is now active. Click on continue to use your product. "window, but again trying to start any application, renew your subscription will appear again!  and continuous loops without any application started.

  Please help with this problem...

  Kind regards

  Wassim

  

  

  

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

  - and Troubleshooting FAQ https://forums.adobe.com/thread/1962238

  - and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

• Error: "there is a problem with your last payment. Please update your payment information. »

  I have a subscription to the CC since April 2016 here in Germany. I pay a monthly fee through Paypal. Each month, the subscription is supposed to transfer to Adobe.

  On 21 may, I received an email from Adobe indicating that there was a problem with my method of their choice of payment.

  Visit accounts.adobe.com I saw this:

  

  Even if there is an entry on the lower right side, saying: a Bill was created may 21, there is no entry on the paypal site, saying that the money was sent.

  In the Red Panel, it says (in German), "error!" There was a problem with your last payment. Update your details of payment of your service to continue. »

  I clicked on the blue link ("update your payment information"). Then I was asked to fill out a form (name, address, etc.).

  Then this window will appear:

  

  It is said: "we could not verify your address...". "etc.

  On the bottom there are two entries that say, "your registration" (on the left), "suggested address" (on the right side).

  I chose the suggested address, then he put me on accounts.adobe.com and it seemed to work as the Panel of red error message was gone.

  But the Panel of red error message to refresh the Web site's back, so nothing was fixed.

  What's not?

  Hello

  Please contact our support for this request here https://helpx.adobe.com/contact.html

  

  I hope this helps!

• Your subscription to creative cloud needs attention

  According to the request of Todd Kopriva, I moved my question here.

  So, I got this email yesterday notice that my creative cloud subscription needs attention. Because of the great collapse of Adobe hack, my payment to the file info is no longer valid. Now, I need to update the info with my new said, finally replaced payment info from an another wonderful debacle with my Bank. Problem is the "Payment Info" option disappears when loading the page of profile information for me. Is - this temporary? Assuming that things are having fixed/worked on. I hope not to have my AECC useage interrupted in the middle of a project. Any idea on this? Thank you.

  OK, I just stumbled on another entry point to update my source of payment.

  Go to "My Adobe" link in the upper right of the site.

  Then go to "my subscriptions and services"...

  

  then 'manage '...

  

  and then you will be presented with your subscription information and allowed to "Edit payment information.

  

  He has finally updated my payment information. Kind of a boring tower-a-game because the site is said expressly under the link 'My information' you can set 'payment options' here. Nevertheless, I think that this currently solved for me. If all goes well.

• Impossible to validate your subscription to Muse from Adobe

  When I started my Muse today, that's what he told me:

  Impossible to validate your subscription to Muse from Adobe

  We were not able to validate your Adobe Muse subscription for a period of time. Connect to the Internet to continue using Adobe Muse.

  I have a subscription valid creative cloud. While I've been with muse since it was released, I added to each update. I connected the creative cloud. I am the admin on my computer, although I had problems with admin with adobe products in the past. My computer runs windows 7 64 bit. I tried uninstalling muse and then re - install with the application manager Adobe, which I'm connected to.

  What should I do for my work as a Muse. Help, please!

  Please delete the files "MBLStore" and "OOBE" found in

  on Mac: / Library/Application Support/Adobe

  Windows XP: Settings\Application Adobe application

  on Windows 7: \AppData\Local\Adobe

  and delete the file "AdobeMuse" in

  on Mac: /Library/Preferences

  Windows XP: \Local

  on Windows 7: \AppData\Roaming

  Then launch Muse. It will go through the first launch experience to ask for the language of the INTERFACE, AdobeID, etc..

  If there is no change in behavior, please try to access:

  https://na1mbls.licenses.Adobe.com

  If you do not have to this site there may be a firewall or other software blocking the connection. Muse should be able to reach this URL https and 3 others to complete and control the process of subscription/trial.

  If you can view the page at this URL, and then send the file PDApp.log

  on Mac: /Library/Logs/PDApp.log

  on Windows 7: \AppData\Local\Temp

  to [email protected] as well as a link to this topic. Thank you.

• Hey, need help. I get this in my iPhone that 'there is a problem of billing with a previous purchase. Please update your payment method"in any way I can remove my visa card from iTunes

  Hey, need help. I get this in my iPhone that 'there is a problem of billing with a previous purchase. Please update your payment method"anyway I can remove my visa card from iTunes?

  You must pay your debt first.

• iTunes message: don't forget you need to update your iTunes account!

  Confirm your account! Dear Member, We have faced some problems with your account, please confirm your billing information, if you do not confirm your account within 72 hours, it will be closed from Permenatly! To update your account, just to confirm your information, it's easy: Click here for the update Click on the link below to open a secure browser window. Confirm that you are the owner of the account and follow the instructions. This is a phishing attempt, do not click on any links contained in. Apple will never send you an email like this story updating you your account. As an aside, Apple company also has a command of the English language much better than that it be made the phishing e-mail. :-)

• How to fix 'Version 1.0 already exists.' error while updating your app

  Hello

  Im trying to update my app on the market. When I download I get error "Version 1.0 already exists.". Ive been looking everywhere and I can not find how do you define your version number of the app?
  Does anyone know how to set my version number 1.1?

  Have you updated your manifest file:
  https://developer.Mozilla.org/en-us/A.../manifest#version

• I'm watching ITV on my Mac pro but it says "You must update your version of Flash to start watching" is it OK to download this?

  I'm watching ITV on my new Mac pro but it says "You must update your version of Flash to start watching" is it OK to download this? I thank.

  I would like to only download Flash from the Adobe site:

  https://get.Adobe.com/flashplayer/

  I can't say here if clicking the button you go to the Adobe site

• I get a message saying "the media content is not displayed correctly. It is recommended to update your system drive now. Is it safe?

  I just installed Firefox on a new machine. The message indicated in the question appears frequently. The updater executable is called "setup.exe, developed by Bechiro S.L. Norton call this file "Unproven", unknown stability, very few users, very new, not proven.

  Is it approved by Mozilla or is it malware?

  Do you recommend running the installation?

  Hello sperrybream, no download that is not from mozilla.org is approved by mozilla. as you have described the issue, it seems certainly doubtful ("It is recommended to update your system drive now" - there is no such thing as a system drive) & I would definitely recommend not not to react on the popups from unknown sources.

  In addition, you have a malicious this addon. Please go to firefox > addons > extensions & Delete SuperLyrics-16 0.93.19 & GamingWonderland 5.40.2.42655. also, go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a scan of your security system complete different tools like the free version of malwarebytes & adwcleaner.

  Remove a toolbar that has supported your Firefox or the homepage search
  Fix Firefox problems caused by malicious software

• I received a ' reminder: update your Apple ID ". It's a spam?

  I received a ' reminder: update your Apple ID ". It's a spam?

  Here is the message:

  Dear

  Due to recent updates, we ask a lot of our customers to update their information, it's nothing to worry about. We ensure that we have the correct information on the file and that you are the legitimate. Failure to comply with this may result in your account being limited. Thank you for taking time out of your day to confirm your information.

  Update your account information, please click the link below:

  https://www.Apple.com/customerhelp/update0af11392074f266b22b68c2a3e7ad9300002cb3 c0bbe854e13a79af78dcc73136882c3

  If you have any questions or need assistance, please contact us

  Thanks again,

  Support of Flavia

  © Flavia 2016. All rights reserved.

  Thanks for your help?

  Roger

• Well this version allows to update your browser all the minutes as would be the former, and if not what version will leave you well do this?

  Well this version allows to update your browser all the minutes as would be the former, and if not what version will leave you well do this?

  This?

  • ReloadEvery: https://addons.mozilla.org/firefox/addon/reloadevery/

• tried to start an application, "requires at least version 8 of Flash. Please update your client. Yes, I did. restarted FireFox, but I got the same msg.

  I tried to start an application, got "requires at least version 8 of Flash. Please update your client. I've done (..) Adobe Flash Player 11.0.1.152). restarted FireFox, but I got the same msg. Then I restarted Windows 7... no change.

  There are 2 versions of Adobe Flash:

  • an ActiveX version for IE only
  • a plug-in version for most of the other browsers including Firefox
  • On a Windows system, you must always update both individually.

  You don't seem to have the Plugin for Firefox installed version. If you did, in the Add-ons > Plugins you would see "Shockwave Flash (version)".

  Install or update Adobe Flash

  1. With Firefox, click the direct download link below and SAVE the download on your desktop, so you can find it later: http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe
  2. When the download is complete, close Firefox (file > button OR exit Firefox > exit)
  3. Click or double-click the file that you just saved on your desktop
     • In the install window that appears, select the check box to the left of "I read and...» "to place a check mark in the box of
     • The button 'Install' in the lower right corner is now highlighted, click it.
     • Installation is quick.
  4. Launch Firefox and test your installation here: https://www.adobe.com/software/flash/about/
  5. ActiveX for IE onlydirect link version: http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe

  If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

  Not related to your question, but...

  You may need to update some plug-ins. Check your plug-ins and update if necessary:

  • Plugin check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
  • Adobe Shockwave for Director Netscape plug-in: install (or update) the Shockwave with Firefox plugin
  • Adobe PDF plugin for Firefox and Netscape: Installation/update Adobe Reader in Firefox
  • Shockwave Flash (Adobe Flash or Flash): updated Flash in Firefox
  • Next-generation Java plug-in for the Mozilla browser: install or update Java in Firefox

• "An error in updating your system has occurred." Select 'OK' to undo the chnages that have been made.

  I install "WindowsXP-KB926139-v2 - x 86 - ENU"(power shell)
  at the end I have "an error in updating your system has occurred." Select 'OK' to undo the chnages that have been made. Windows XP 32-bit. Please help solve this problem. Thanks in advance.

  imran_iiui,
  When you look at your installed updates it appears as failed?  If Yes, what is the error code that you found?  Have you looked at the actual article for KB926139 and links for information PowerShell?  You can look through those.
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.