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• Hello, I am wrong come to order this confirm us that you have changed your subscription to creative cloud Acrobat Pro DC single-app-membership (one year). We are pleased that Adobe can help you cope with your work. Information about your subscription:

  Hello, I am wrong come to order this confirm us that you have changed your subscription to creative cloud Acrobat Pro DC single-app-membership (one year). We are pleased that Adobe can help you cope with your work. Information about your subscription: • product name: CC single-app-membership for Acrobat Pro DC (one year) • subscription start date: August 24, 2015 (PT) I would be initiating phone < deleted by the moderator > mail sincerely Dan Bundgaard < deleted by the moderator >

  Hello, I am in error, please follow come to order this confirm us that you have changed your subscription to creative cloud Acrobat Pro DC single-app-membership (one year). We are pleased that Adobe can help you cope with your work. Information about your subscription:

  (Double Post)

• I try to start my Illustrator CS6 and become "renew your subscription to creative cloud."

  I have a unique bottom-Transportation CS6, bought in may 2013 and also installed at this time. Then I upgraded to CC for a year and demoted to CS6 again. After that, I have this problem. It is displayed when you start Illustrator. ID and Photoshop work properly!

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?

  I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I need to cancel an annual subscription to creative cloud.

  I need to cancel an annual subscription to creative cloud.

  Cancel your subscription or membership. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

• Need help to cancel subscription to creative cloud and Live Chat does not work

  I need to cancel a subscription to creative cloud and Live Chat does not work for me. The cat only sent me:you are not currently connected to a representative of the chat. When a representative has been online and I can't send my message.

  Hi Joshua_U,

  I ask you to perform undo these links mention operations

  http://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html.

  In case you are unable to complete it, please inbox me your order number.

  Note

  Kind regards

  Baudier

• To use Adobe Photoshop elements 14 and 14 items first, do I need a subscription to creative cloud?

  Do I need a subscription to creative cloud to use photoshop and elements 14 first?

  Hello

  Adobe photoshop elements and first elements are not part of the Creative suite cloud. So, you don't have membership creative cloud for these products. You can check the following link to buy

  Buying guide | Adobe Photoshop elements 14 vs. 13: 12

• I have a one year subscription to creative cloud. It expired Friday so today put in CC news. Does really 24 hours to have my active account yet? I'm on deadline and really need active now. It took 5 minutes year last to register. Why wou

  I have a one year subscription to creative cloud. It expired Friday so today put in CC news. Does really 24 hours to have my active account yet? I'm on deadline and really need active now. It took 5 minutes year last to register. Why it would take 24 hours this time?, I have a one year subscription to creative cloud. It expired Friday so today put in CC news. Does really 24 hours to have my active account yet? I'm on deadline and really need active now. It took 5 minutes year last to register. Why would it take 24 hours this time?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I have a subscription to Creative Cloud for Photoshop and Lightroom, I don't understand if the subscription is active.

  Hi, I have a subscription to Creative Cloud for Photoshop and Lightroom, and I paid through pay Pall. The payment went well. But when I opened creative Claud, I read that photoshop and lightromm will be a version of Prov. again for three weeks. My subscription is active, but applications are being tested.

  Who can help me?

  Thank you

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I have a subscription to creative cloud, but do not have access to acrobat reader dc

  I have a subscription to Creative cloud which says that I have access to the full version of Acrobat Reader DC. However, when I open Acrobat Reader DC and I connect with my creative cloud user account, I get only have access to the free version of Acrobat Reader DC, which excludes features such as PDF editing functions (delete page for example).

  Hi tweedie,

  Please download Acrobat DC of your application in creative cloud on your system.

  Then you can 'Edit PDF' under the Tools menu in Acrobat DC. Acrobat Help. Edit PDF files

  Let me know if you need additional assistance.

  Kind regards

  Meenakshi

• How can I cancel my subscription to creative cloud? Impossible to contact support on the site!

  I ' v tried to cancel my subscription to creative cloud with no luck. When I try to contact the support there is no option for chat or call someone only forum option. It's really frustrating!

  When I selected creative cloud and cancel the subscription from the drop down menus in the text tells me to click on the chat button or telephone to contact the support but THERE ARE No. SUCH BUTTONS VISIBLE! It's an infinite loop if I click on the button only visible on the site which is the "still need help - contact us" and if I click on that it will return to the page where I started!

  PLEASE CANCEL MY SUBSCRIPTION! I am really annoyed that the cancellation of the CC is so hard you have to muscle your game Adobe, now the cancellation process is a joke.

  Thank you

  Arto Mikkola

  Hello

  Now, you can cancel your subscription in your Adobe account page.

  Follow the workflow auto cancellation: cancel your Adobe Creative Cloud membership

  Hope that helps!

  Kind regards

  Sheena

• Trying to cancel my subscription to creative cloud

  I have tried all the suggestions, it is said on the Web site and take so many different pages and around in circles. I just want to cancel my membership/subscription to creative cloud.  I even posted a discussion here and I can't meet the staff member who suggested that contact support/customer, what I already fact! FRUSTRATED! I did everything what the site offers.

  I'm sorry, but as it is an open forum, you need to have an employee with access to your account help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==> NOTE DAYS AND TIME

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I have a subscription to creative cloud (at least) but I would like to add another user, who will use a Mac... is there a way I can do this?

  I have a subscription to creative cloud (at least) but I would like to add another user, who will use a Mac... is there a way I can do this?

  Hello

  You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  You can download the installer for Creative Cloud from here:
  Creative cloud help | Creative cloud desktop.

  After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications

• Hi, I had a subscription to creative cloud for more than a year.

  Hi, I had a subscription to creative cloud for more than a year.

  I use Photoshop and Lightroom on a daily basis, but have only recently started using Premiere Pro and Adobe Media Encoder. I do not see me using any other software for the future. Is it possible to lower my monthly payment of $57.49? If this isn't the case, I think I'm going to close my current subscription of cloud and sign up for the composition of the photograph. I have a version of first 11 elements that I could upgrade to the latest version.

  Thank you, David

  Hi David,

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• I want to cancel my subscription to creative cloud, help?

  I want to cancel my subscription to creative cloud, help?

  How to cancel a subscription cloud creative

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp