Updated CC 2015 and programs quit unexpectedly
Hello. I've just updated to 2015 for CC and I'm in trouble. After Effects and Illustrator will be stopped unexpectedly in the middle of my project. It happens to someone else? Is there a way to get back to the CC 2014? Thank you!
Please check https://helpx.adobe.com/creative-cloud/kb/cc-2015-applications-crash-on-launch---mac-os.ht ml
Concerning
Stéphane
Tags: Adobe
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Photoshop does not start after update CC 2015 and I can't install new applications... What can I do?
If you leave CC 2015 Installer remove older versions of Photoshop you can re - install older versions using the creative Cloud Desktop application or through direct downloads, you can install.
Direct download links of Adobe CC 2014: 2014 creative cloud release | ProDesignTools
Download new Adobe CC trials: direct links (no Assistant Manager) | ProDesignTools
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Updated until 2015 and it was only a trial version?
CC showed I could update 2015 of Photoshop since photoshop 2014, but then only had a trial of 30 days, this normal? now I do not have photoshop cause the entire trial is over? I paid for photoshop - but I don't have photoshop, please help!
Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
- Applications creative Cloud back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
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"This program quit unexpectedly.
I use an iMac with El Capitan. When I opened the first Pro CS5.5, purple logo for the program opens. Then, before the program opens, I get a message saying "Adobe Premiere Pro CS5.5 close unexpectedly. What I did to trouble shoot this problem includes running Mac cleaner and get rid of the Cache files, replacing by El Capitan Yosemite and quit After Effects, which opened at the same time. I'm looking for another method of troubleshooting so I can start the program with success. Any suggestions of this community would be greatly appreciated.
Thank you
Adam
> El Capitan. When I opened the first Pro CS5.5
Sorry to say this, but your version of the body is old enough (and will not be updated) that you can never run
Even the much more recent version of cloud should be updated after El Capitan is released by Apple
Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html can help
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Change of Modem and WRT54GL quit unexpectedly from Internet
I've got a WRT54GL powered by a Motorola 5101 cable modem that has worked well for years. Today, I replaced the 5101 with a very modem provided by Charter mastering DOCIS 3.0, which resulted in a loss of internet connection. The modem works when connected directly to the computer and the router also function as before except the two do not play well together. I don't know if there is a problem with the DOCSIS 3.0 standard and the WRT54 or what. The router firmware is very old - something in 2006 so I don't know if that has anything to do with it. Recommendations or suggestions are sought after. Thank you
No confusion, quite clear. Thanks Pepper_mint.
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Animate CC 2015.2 has quit unexpectedly.
Hello
I try to get Animate to work on an iMac and it crashes at launch. I use a package installer for enterprise thereafter. I deleted the Preferences file in /Users/Your User Name/Library/Preferences/Adobe and was a failure. All other programs launch correctly. I also did a clean install on a blank disc as well. Uninstalled with the package included, then installed. Finally, we have compiled just this program in a package and it always start.
Here are the specs of the system:
iMac, retina 5 k, end of 2014
CPU: i7 4 GHz
RAM: 16 GB
GPU: Radeon R9
I can also send the report of accident if asked.
re-installed again and it seems to work fine.
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Adobe Creative Cloud programs quit unexpectedly
Hello!
I bought the license for students but everything works programs: each one of them closes without any error message. I tried to ask or to find a solution on the official web, but I can't.
Please, I beg for a solution or a direct contact (not the frequently asked Questions) to solve the problem.
(Sorry for my very bad English)
Thank you!
Please contact our support via the Adobe Support team
Concerning
Stéphane
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I'm working on a piece for someone and I really need the paint bucket tool to change.
Hi ambii_anne,
Greetings.
Try resetting the preferences if you are sure that the paint bucket is not there in the tools.
Concerning
Rohit
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I just bought a new iMac OSX El Capitan 10.11.1 running and that you have installed the Master Collection CS5. I'm having two problems with him.
First the entire suite seems to refuse to update. Updates of are recognized by the updater and downloaded. But at the end of the process, a notice of default to install update appears. It seems to include all updates downloaded.
I'm not under any third-party anti-virus software. I also tried to disable the firewall without result.
Also when I left most of the programs of the suite that a notice appears saying the program quits unexpectedly. It was not unexpected on my part because I just he was asked to stop smoking. It's very annoying.
These problems are happening to others? Adobe is aware of these problems? Is there a solution, or Adobe needs to fix the problem? And if I can't update, how can the problem set?
I hope that Adobe intends to give ongoing support to its old products. Especially since it's new business model means that I can no longer buy versions updates to this expensive product.
Follow the procedure below:
Open System Preferences :
Then open Security and confidentiality :
Set the parameters of Mac Gate Keeper allow anywhere [Note: later, you can change the settings back ]
Then try to install the updates, it shud work.
Let me know if you need more assistance.
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Hoi
Ive just updated to 2015 and all photoshop my ins plug attached to my previous version disappeared. Someone knows how I get back them please?
Thank you
Hi alanp
We recommend that you reinstall your Plugins after downloading the latest manufacturer's Web site.
View 2015 release of Photoshop CC: FAQ
Concerning
~ Assani
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I just updated to 2015 for CC in Photoshop.
The program seems to open, but in a few seconds, I get a message telling me it has stopped working and closes.
Help please!
If you use Windows comp, you can check below links:
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12 elements Photoshop editor quit unexpectedly. Click Reopen to reopen the application. Click report to display more detailed information and send a report to Apple.
Then, it's the message in a box for the report.
I updated my system; I uninstalled; I reinstalled and still the same thing. I paid $79 for it and I can't use it. Help, please
Process: Adobe Photoshop elements 12 Publisher [1201]
Path: / Applications/Adobe Photoshop elements Editor.app/Contents/MacOS/Adobe Photoshop elements 12 12 Editor
ID: com.adobe.pse12editor
Version: 12.0 (12)
App item ID: 768610744
The external application ID: 192852631
Code type: X 86-64 (Native)
Parent process:? [1]
Responsible for: Adobe Photoshop elements 12 editorial [1201]
User ID: 502
Date/time: 2015-11-10 09:35:01.473-0600
OS version: Mac OS X 10.11.1 (B 15, 42)
Report Version: 11
Anonymous UUID: B8973E82-5A70-32F8-7109-DF0E813BEA0A
Sleep/wake UUID: 443293E8-60F1-432D-96C9-9484EBB54370
Time since started awake: 5500 seconds
Wake time: 960 seconds
Integrity of system protection: enabled
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_BAD_ACCESS (SIGSEGV)
Exception codes: KERN_INVALID_ADDRESS at 0x0000000000841f0f
Note the exception: EXC_CORPSE_NOTIFY
VM regions near 0x841f0f:
I finally found the solution:
Solution: Clean up damaged files and reinstall your app
Resolve the error and to editor elements of Photoshop or Adobe Premiere elements Editor to start are a two-step process:
- Records of cleaning:
- On the tab or a window of Finder, click go > go to folder.
- Type ~/library/conteneurs and click OK.
- Search for all records that contain the word adobe in their names and delete them.
- On the tab or a window of Finder, click go > go to folder.
- Containers of type ~/library/group and click OK.
- Looking for a folder named JQ525L2MZD.pepe.
- {Be careful when performing this step} In the folder: JQ525L2MZD.pepe:
- Do NOT delete records: JQ525L2MZD.pepe/Application Support/Adobe/Elements Organizer/catalogs.
- Delete: another record above, delete all other files and folders inside JQ525L2MZD.pepe.
- Reinstall the software:
- Uninstall your software from the elements and make sure that the application is no longer available.
- Clear your computer's trash.
- Restart your Mac.
- Reinstall your app from the Mac App Store.
- Start your application.
- Records of cleaning:
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Illustrator CC 2015 quit unexpectedly
Hello
I am a user of Mac OS X 10.11, and I've updated the illustrator to 19.0.
But it is very unstable. While I'm working on a file for about 5 minutes, he would have quit unexpectedly.
If I save the file manually, it would keep a little longer.
Here's my crash report: http://pastebin.com/s86svQYg
I tried to fix the permissions, but it doesn't work.
ANYONE HAS A SOLUTION?
Not turning off the GPU performance, it works!
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updated my photoshop in 2015 and now it will not open at all ~ please help!
I've updated my photoshop - and I also tried to uninstall and reinstall the program, but nothing works! The program will not just open!
Help!
Try to manually install Camera Raw. This is 9.2 for 2015 CC: https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html
The most recent for CS6 is 9.1.1: Adobe - Adobe Camera Raw and DNG Converter: for Windows: Adobe DNG Converter 9.1.1
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Lightroom and Photoshop crash immediately after the update until 2015. How backdating? I have to go through all the trouble to uninstall everything and reinstall from scratch?
Windows 7 x 64 Pro
Signature of the problem:
Problem event name: APPCRASH
Application name: Photoshop.exe
Application version: 16.0.0.88
Application timestamp: 55681d 39
Fault Module name: MSVCR120.dll
Fault Module Version: 12.0.21005.1
Timestamp of Module error: 524f83ff
Exception code: c000001d
Exception Offset: 0000000000096cd 5
OS version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Information has additional 1: 096
More information 2: 096a2e6fc4d77a7a966ff48506139a6c
Additional information 3: d 016
Additional information 4: 016dfb7218e8ce18ad1c15d79aa0a2ae
You can uninstall applications as any other of your panel system programs and features and then select the versions earlier in the section of the older Versions of CC app. Before that, you can always try to fix real MSVC DURATION 2012 by equalyl uninstall and reinstall directly from Microsoft.
Mylenium
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