Updated HP pop up message

Please forgive my ignorance, if I do not this word correctly, I'm trying to get a fix for this, although I'm not sure about setting up etc, my husband and her teenage daughter to handle this.

In December, we bought a non HP (Acer) laptop, and at the same time, we bought a wireless HP Photosmart Plus printer.  We already have a router for my Affleck could have internet access (in the past, they had a Dell laptop and a Gateway laptop).

It is in our home network desktop pc, my laptop and MacBook for our daughter.  All we have no problem using the wireless printer.

But I've noticed recently a HP blue box appears on the screen of my laptop and the desktop family, telling us that there are updates of HP.  But when I click on this box, nothing happens.  There is no 'red x' click on close, it is not the buttons to click on at all.  I can click on it and move it around, which I do because it gets in the way when I work on computers, but I can't close or choose to accept and install the updates.  This pop up notice does NOT appear on the screen of the MacBook.

Can you tell me if this is a valid update notice?  If this is the case, why I can't understand how to install updates?  If this is not the case, how can I get rid of him?

TIA and thank you also for your patience of my ignorance.

If by dragging the screen HP Update is not a long-term solution.

Please try this...

Update HP update program: HP Update download

Tags: HP Printers

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