Updated IE7 to IE8 and lost my network connection, get the error "network cable is unplugged" which is not

After upgrade, network display icon with a red X through it indicating "network cable is unplugged" - which is not.  System Restore gave me back IE7, but without two of the toolbars (I've since found the fix for this - but too late).  Tried a system restore and now completely lost internet connection - IE will not launch.  Always get the message "network cable is unplugged".   I have reset the modem, but nothing works... should I ask Microsoft, HP, or my service provider (Rogers)?

Thank you

Christine

Hello MsC_99

Check the modem on the back of the system where the cable ether net branch. Think you that shed light on this subject? If this is not the case then you may have a problem with the NIC or ether net cable may have problems. If you do this then try uninstalling and reinstaling the NIC in Device Manager. If you don't see the network adapter in Device Manager then try booing the system BIOS and make sure that he is seen here. Let me know what you find. Thank you.

Tags: Windows

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