Updates 2478658 KB and KB2518864 could not install and cause a loss of internet connectivity

Hello

Updates KB2478658 and KB2518864 cannot be installed in my SBS 2003 and caused a loss of internet connectivity.

A while ago, I had a similar problem, i.e. do not install and loss of internet connectivity after you apply Windows Server 2003 SP2 on SBS. In this case, we have solved the problem with the support of a Customer Support person Microsoft, a service through which we paid.

According to the suggestions that I found in the Microsoft Web sites, I managed to remove everything that was installed by the KB2478658 and KB2518864 updates and the reinstalled successfully. I did these manually because I don't have an internet connection.

After you have reinstalled the above mentioned security updates, I repeated all the steps that led to the problem of the previous time. Among the steps taken, have been indicated in:

Common problems of networking after you apply Windows Server 2003 SP2 on SBS

http://blogs.technet.com/b/SBS/archive/2007/04/24/common-networking-issues-after-applying-Windows-Server-2003-SP2-on-SBS.aspx

2. 948496 an update to turn off default SNP features is available for Windows Server 2003 and Small Business Server 2003-based computers

http://support.Microsoft.com/default.aspx?scid=KB; EN-US; 948496

Unfortunately, I was unable to restore connectivity to the internet this time.

There is connection between the NETWORK card and router. I could ping the NIC IP address, but not that of the router (I get an "unreachable" message).

I look forward to suggestions and recommendations to solve this problem. I have already paid once resolved a problem that was not directly caused by me and do not wish to do it again.

Thanks in advance.

JL

Hi JL,.
 

Your question of Windows is more complex than what is generally answered in the Microsoft Answers forums as it is related to a problem with small business server. It should be better in the Windows Server Forums of business.

Please post your question in the Windows Small Business Server Forums.

Tags: Windows

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