Error: The library of creative cloud module could not install: general error message.

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• Adobe Creative Cloud Desktop does not install

  Hello

  I'm trying to install the trial version of Adobe Creative cloud on my Mac (10.9.5). When I run the installation of creative cloud, it shows "download Creative Cloud desktop" and then stops with the error message 'that we met following issues: Installer could not create a critical file. Please try to reinstall. (Error code: 44)'.

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  (1) try again produced the same result.

  (2) try the installation of my admin account gives the same result.

  Other info:

  (1) The machine has a copy under license of Adobe Creative Suite 5.

  (2) I have already installed a trial of CS6 but have since withdrawn that go CC place.

  3) deletion of the CS6 trial by the uninstaller failed - I had to remove the components manually.

  
  

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  Hi Jeff,

  I came to the same conclusion, but the permissions problem was like hunting the needle in a proverbial haystack. I don't think using a temporary directory as you suggested is a solution because the user has no control over the installation program is where to install the files.

  In the end, I did as follows:

  1. Manually deleted all my internal drive Adobe products and cleaned cache, support for app files and preferences (BTW, which did not allow the installer to not work).
  2. Clone my external HDD internal SSD drive.
  3. Formatted my internal SSD drive.
  4. Re-installed Mavericks 10.9.5.
  5. CC Desktop successfully.
  6. Shot all my stuff on my internal SSD from the external hard drive using Migration Wizard.

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• Creative cloud installer will not install.

  I had a subscription to Photoshop CC and noticed it seems to be up to date. I go to the Adobe website in the downloads section, to see about how to manually download the latest version, but instead to get a link to download Photoshop, it gives me a link to download the installer of creative cloud. Fine. I have download the package, open the disk image and run the Setup program. It starts to download the cloud creative desktop application (which I have apparently already), get about halfway the progress bar before disappearing without a trace. Since then, I tried following the instructions to uninstall Photoshop manually by running the uninstall program in the Utilities folder. He tells me that you need to download the installer of creative cloud, and I am at square one.

  I'm on a mid-2009 Macbook Pro under OS / X 10.9.5. Is there anything I might have missed?

  Stephen, the only other suggestion, I then would be to examine the logs of download for specific errors. You can find details on how to locate the download logs to error download and installation of the creative cloud application.

  You can also check for a Setup log, but I don't think you're able to get that far in the process.  You can find details on how to locate and interpret logs to installation troubleshooting install problems with log files. CC. feel free to post specific errors you find in any log in this discussion.  If you can identify which log file, it comes it can help with the process of interpretation.

  Finally can you confirm that you completed all the steps listed in the "failed to install" error Creative Cloud Desktop application?  He solved a similar behavior to others in the past.

• I can't drag widgets in or out of the library of creative cloud in Illustrator CC 2014

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  A relocation complete and a setting with creative cloud resynchronization has corrected the problem. It's a solution, even if it is a drawback.

• Error message "we encountered the following problems: creative cloud desktop cannot be installed.

  I have the Creative Suite 6 Design and Web Premium.  The applied Application Manager updates day at CS6 Licanse perpetual products, but did not recognize that I have a new subscription creative cloud for Phoroshop and Lightroom.  When you try to install Creative Cloud Desktop, the installation fails with no further details other than the above error message.

  System 8.1 Win, 3770 Intel Quad Core CPU, 32 GB memory, 2 Toshiba 3 to drive HARD SATA 3 configured as RAID 1. .  System works CS 6 no problem. Having disabled the Antivirus and firewall, cleared the cache on IE 10, closed all browsers after CC Office starts to download. CC Office does not appear in the win 8, but appears on the PC in Program Files (x 86), but I do not see an executable.

  Have also tried to download Creative Cloud Desktop as a stand-alone (www.adobe.com/go/adobecreativecloudapp) and also by downloading Photoshop CC as data indicate any product downloaded will install the CC Office.

  CreativeCloudSet - up.exe exists on PC and properties are 2 775 KB of size. Performing the installation of the application on PC yeilds results - product downloads and does not install.

  The error block is the installation of Adobe (top)

  Message body, we encountered the following problems:

  Cannot install creative cloud office

  Appreciate any assistance.

  Hi BillC29,

  Welcome to the community,

  Try these steps and let us know if it helps:

  • Download and run the creative cloud cleaning tool: http://www.adobe.com/support/contact/cscleanertool.html
  • Run the creative Cloud Cleaner tool and choose option 3 and then option 1 to complete the cleaning process.
  • Once done rename OOBE folder these places to OOBE.old

  Windows: C:\Program Files (x 86) \Common Files\Adobe

  C:\Users\ (UserName) \AppData\Local\Adobe

  • Restart Windows
  • Download Creative Cloud via https://creative.adobe.com/products/creative-cloud
  • Launch the creative cloud.

  -Pierre