Updates to Adobe first Pro CC 9.2, not 10.4
I have a laboratory at the University, I work for and they photographed all the machines and the CC from Adobe installed on them, the students are using Premiere Pro and mentioned that they cannot open their projects because of a problem of version. After update of all machines, they upgrade only 9.2 and it is said that there are no updates.
Students even sent me a picture of their house APPCC PC which is version 10.4
Office CC lists the applications as "up to date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
- and added the step https://forums.adobe.com/thread/1529654
Tags: Adobe
Similar Questions
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Hello, how can I get the update for adobe first pro 2003?
Hello, how can I get the update for adobe first pro 2003?
No, the original CS will not work on Windows 7 and old products are more supported, anyway:
Error: Unavailable activation server | CS2 or Acrobat 7, older products
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I was about to update to Adobe first Pro CC (2015), but is still included?
I currently use Adobe first Pro CC (2014) but I keep CS6 installed just to access the CS6 again but when I went to move my CC APP (2014) to 2015, he said it would erase all previous versions of APP, I don't want to lose again.
Hi Jeff,
See the link below.
CC 2015 installation uninstall CC 2014 default applications
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Hi ryanb64538142,
Please check this: Re: Premiere Pro 2015 won't open after the recent update
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Today, update Adobe first Pro CC 2015.1 and it hangs at startup
Today, with the Adobe first Pro CC 2015.1 (via CC) update, I can't start the body, it immediately crashes with this error signature:
Signature of the problem:
Problem event name: APPCRASH
Name of the application: Adobe first Pro.exe
Application version: 9.1.0.174
Application timestamp: 564dce25
Fault Module name: DNxHR.dll
Fault Module Version: 2.1.0.9
Timestamp of Module error: 55352343
Exception code: c000001d
Exception offset: 000000000000f4c9
OS version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information 1: b14f
More information 2: b14f0bb255ff1fda75b2218f14e23e1b
3 more information: 1a8d
Additional information 4: 1a8d695bd80513a1d5d2f39f3606178d
I've desinstalled Premiere Pro, then reinstalled with exactly the same result: failed to start application!
I have Windows 7 (64-bit) SP1
Graphics card: Asus Nvidia GEforce GT730 2 GB
Before the update, body works very well and now cannot start the application.
Help, please!
Hi Nic,
For a fix, update for first Pro CC 2015 (9.2).
Thank you
Kevin
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Cannot install Adobe first Pro Trial on creative cloud
Cannot copy the file. Check the permissions and then try again
When I look at "more information", I get this:
Exit code: 147
-------------------------------------- Summary --------------------------------------
-fatal error 2, 0 error (s), 1 warning (s)
FATAL: Error (Code = 147) the "CopyFileCommand" command for the package: "AdobeFontsRequired_x64-mul", version: 1.0.0.1 FATAL: error during installation of the package (name: AdobeFontsRequired_x64-mul Version: 1.0.0.1). Error code: "147" WARN: cannot copy the file 'C:\adobeTemp\ETR6FAB.tmp\1\P2\AdobeVersioned\FontsFolder\MyriadPro-Cond.otf' in 'C:\Windows\Fonts\MyriadPro-Cond.otf' error 1224 the requested operation cannot be performed on a file with a user mapped section open.
-------------------------------------------------------------------------------------
I use Windows 8 (not 8.1) using a Z580 Lenovo i7 to address frequently updated and I'm sure I have 64 bit
I want to download After Effects so as to get the kit of the student with all applications, so I really need help on this.
Thank you!
08/01/2016
Hi Butterspread,
I recommend you follow the troubleshooting steps shared here to fix exit code 147: Exit Code 147 for Adobe first Pro CC (2015.3)
Let us know if that helps.
-
Code output to Adobe first Pro CC (2015.3) 147
Hi fellow Adobe users, I met the listed below, error when trying to install Adobe first Pro CC (2015.3) on Windows 10.
The summary is this:
Exit code: 147
-------------------------------------- Summary --------------------------------------
-fatal error 2, 0 error (s), 1 warning (s)
FATAL: Error (Code = 147) the "CopyFileCommand" command for the package: "AdobeFontsRequired_x64-mul", version: 1.0.0.1
FATAL: An error has occurred in the installation of the package (name: AdobeFontsRequired_x64-mul Version: 1.0.0.1). Error code: "147"
WARN: Cannot copy the file 'C:\adobeTemp\ETRC3EC.tmp\1\P2\AdobeVersioned\FontsFolder\AdobeArabic-Regular.otf' in 'C:\Windows\Fonts\AdobeArabic-Regular.otf' error 1224 the requested operation cannot be performed on a file with a user mapped section open.
-------------------------------------------------------------------------------------
Is it possible to fix this? Help, please!
Hi Bryantheguy,
After reading the log above, it seems that this problem is related to a particular font or permissions in the folder temp of Adobe.
Try to fix the permissions on the folder Temp of Adobe, Veuileez see steps here: Re: Adobe Illustrator not updated. Error CODE: 146 .
After that, please try to remove the police mentioned in the newspaper or who move to another location and try the install again.
Let us know if that helps.
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Adobe first pro does not present as an application installed creative cloud
I'm not able to update adobe first pro CC 2015 to 2015.2 because the first pro app does not present as an application registered in creative cloud. It is not even appear as an application that I can download.
I followed the instructions of the two links below, but niether resolved my problem. I even uninstalled all my applications adobe, including adobe creative cloud app, app cc restarted/re-booted and re-installed adobe and it still will not display the last premiere pro version to install. Cc Adobe shows that first pro 2014. Because I uninstalled first pro cc 2015 and it does not appear in the application of cc adobe, I can't install first pro so I'm stuck with no way to change my current projects.
I have tried both of these solutions and niether worked:
Apps Control Panel does not show installed Adobe Creative Cloud applications
Adobe Creative Cloud desktop application uninstalled Adobe apps as up-to-date lists
my system configuration is:
Windows 10 64
AMD 8150
16 GB of DDR 3 Ram
AMD over-pants V7900
120 GB SSD
1 TB Raid 5
Please help me. Thank you
Hello
Verification of case notes, I found the real solution so that others can see.
- Checked the compatibility mode of creative cloud. It can be set to the wrong operating system. If it is incompatible, you won't see the applications.
- Uncheck the box compatibility and revive CC Desktop App
- You should now see the applications
Thank you
Kevin
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This project has been saved in a newer version Adobe first pro
I got this message when opening a project: this project has been saved in a newer version Adobe first pro. Could someone enlighten me on the steps to follow in order to continue to work in my project? Thanks in advance
You need to update the version of Lee who is 2015.2
Use the Cloud application or upgrade within the first (under help)
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Adobe first Pro CC hangs at startup
Last week, Adobe Premiere Pro CC worked fine. Without use or update the app since that time, the application will crash right after launch every time. I tried to remove the app and reinstall without a bit of luck. I tried a few other remedies, but were not able to correct the problem. Is someone else has this problem? The accident usually occurs just after the closure of the launch screen. Hera of the error message I get every time:
Signature of the problem:
Problem event name: APPCRASH
Name of the application: Adobe first Pro.exe
Application version: 9.2.0.41
Application timestamp: 56a208c9
Fault Module name: dvaui.dll
Fault Module Version: 9.2.0.41
Timestamp of Module error: 56a1e1b0
Exception code: c0000005
Exception offset: 00000000001bcc38
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Information additional 1: 287
More information 2: 287af3b5bf96112b7ec9454fcf7f1af5
3 more information: 7e6a
Additional information 4: 7e6a484054283078c891491e37f7d693
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288 & clcid = 0 x 0409
If the online privacy statement is not available, please read our offline privacy statement:
C:\Windows\system32\en-US\erofflps.txt
Turns out I have to not need to reinstall Windows. I don't know what is actually worked in the end. As I began to prepare to reinstall the OS, I ran a disk cleanup, deleted unnecessary files and a few other things. After all that, I did a reboot, which triggered an update of the system. I decided to try Premiere Pro one last time, and it worked! I'm guessing that disk cleanup got rid of a problematic file - who knows.
I'm working on my project again. Thanks for the help.
-Eric
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How can I fix adobe first pro start application error (0xc000001d) on windows 7?
How can I fix adobe first pro start application error (0xc000001d) on windows 7?
All my other adobe programs seem to work well.
What I have to do.
Hi John,.
Update first Pro CC 2015 (9.2).
Thank you
Kevin
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por Al querer open adobe first pro.exe of me application error
the application adobe first pro cc 2015
me appears una pestana respond
Adobe Premiere Pro.exe - application error
the application no is pudo iniciar correctamente (0xc000001d). Haga click aceptar para cerrarla
that hago?
Update first Pro CC 2015 (9.2).
Thank you
Kevin
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Adobe first Pro CC unusable 2014.2 - Crash
Hi, just upgraded to the Premier CC Pro 2014.2 and it is unusable.
All the drivers updated, Windows 7 Pro. Intel Core i7 8 GB of Ram 64 bit
Application blocking in usually 1-2 minutes of the launch at random moments:
Import transparent PNG 900px wide - instant crash
Similar size non-transparent PNG - no crash importing instant, can add transitions, but breaks down less than 2 minutes
Video - instant crush on Preview in the browser to import media
Create colors matte - instant crash
Examples as follows:
Name of the failing application: Adobe first Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
The failed module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Offset: 0 x 0000000000000004
ID of the process failed: 0x1ff8
Start time of application vulnerabilities: 0x01d0297d48ce56a9
The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC
Path of the failing module: unknown
Name of the failing application: Adobe first Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
The failed module name: igdrcl64.dll, version: 10.18.10.3960, time stamp: 0x54299cb8
Exception code: 0 x 40000015
Offset: 0x00000000000b7a16
ID of the process failed: 0x83c
Start time of application vulnerabilities: 0x01d0297bd75304ee
The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC
Path of the failing module: C:\Windows\system32\igdrcl64.dll
Yes, you need to back the SOUL as well to avoid problems of codec, etc.. When the back/update, check and make sure that your project file type associations and the format are correct - especially when you have several versions of the software installed.
Adobe has recently added the dll cuda for installation 2014.2, (I guess to provide comprehensive support in all areas). You will have to address specific settings in the Nvidia control for the application.
-
Hello
I can't update to Premiere Pro. I get the following message:
Update Adobe first Pro CC 2014.0.1
Failed installation. Error code: U44M2P7
Tried the patch, no dice. He had to avoid re - install.
Would like a member of the Adobe staff to step up and help out on this.
Thank you
I contacted creative cloud support and they were very helpful. Srishti G managed to solve the problem (some random linked to the Application Manager).
Happy with the service.
-
Adobe first Pro CC error at startup
Hello everyone, I need your help! I installed a free trial of Adobe first Pro CC, but I start to run it it blocks all the time and the following window with an error apears information: problem signature: problem event name: BEX64 Application name: Adobe Premiere Pro.exe Application Version: 7.2.2.33 timestamp of the Application: 532this 3999 fault Module Name: StackHash_1dc2 fault Module Version : 0.0.0.0 fault Module Timestamp: 00000000 Exception Offset: 0000000000000000 exception Code: c0000005 Exception data: 0000000000000008 OS Version: 6.1.7601.2.1.0.768.3 locale ID: 1049 additional information 1: additional 1dc2 of Information 2: 1dc22fb1de37d348f27e54dbb5278e7d additional Information 3: additional eae3 of Information 4: eae36a4b5ffb27c9d33117f4125a75c2
Need someone to help... more information please click below and provide the requested information
-Premiere Pro video Editing information FAQ http://forums.adobe.com/message/4200840
What is your exact make and model graphics card (ATI or nVidia or?)
What is your exact graphic adapter driver version?
Did you go to the vendor's web site to search for a newer driver?
For Windows, do NOT rely on Windows Update to have information about the current drivers
-You must go directly to the vendor's web site and check the updates by yourself
Autodetect Driver ATI http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
You have dual video?
Go to the Windows Control Panel and select hardware and sound, and then select Device Manager... In Device Manager, you click on the sign to the left of graphics cards... + and see if the 2 are listed
IF SO, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use the BIOS http://forums.adobe.com/thread/1019004?tstart=0
-Why link http://forums.adobe.com/message/4685328
-HP Fingerprint/password in conflict http://forums.adobe.com/thread/911575
-Utility from Mac http://forums.adobe.com/thread/1017891?tstart=0
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