Updates to Adobe first Pro CC 9.2, not 10.4

I have a laboratory at the University, I work for and they photographed all the machines and the CC from Adobe installed on them, the students are using Premiere Pro and mentioned that they cannot open their projects because of a problem of version.  After update of all machines, they upgrade only 9.2 and it is said that there are no updates.

Students even sent me a picture of their house APPCC PC which is version 10.4

Office CC lists the applications as "up to date" when they are not

-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

- and added the step https://forums.adobe.com/thread/1529654

Tags: Adobe

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