Adobe first Pro CC unusable 2014.2 - Crash
Hi, just upgraded to the Premier CC Pro 2014.2 and it is unusable.
All the drivers updated, Windows 7 Pro. Intel Core i7 8 GB of Ram 64 bit
Application blocking in usually 1-2 minutes of the launch at random moments:
Import transparent PNG 900px wide - instant crash
Similar size non-transparent PNG - no crash importing instant, can add transitions, but breaks down less than 2 minutes
Video - instant crush on Preview in the browser to import media
Create colors matte - instant crash
Examples as follows:
Name of the failing application: Adobe first Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
The failed module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Offset: 0 x 0000000000000004
ID of the process failed: 0x1ff8
Start time of application vulnerabilities: 0x01d0297d48ce56a9
The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC
Path of the failing module: unknown
Name of the failing application: Adobe first Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
The failed module name: igdrcl64.dll, version: 10.18.10.3960, time stamp: 0x54299cb8
Exception code: 0 x 40000015
Offset: 0x00000000000b7a16
ID of the process failed: 0x83c
Start time of application vulnerabilities: 0x01d0297bd75304ee
The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC
Path of the failing module: C:\Windows\system32\igdrcl64.dll
Yes, you need to back the SOUL as well to avoid problems of codec, etc.. When the back/update, check and make sure that your project file type associations and the format are correct - especially when you have several versions of the software installed.
Adobe has recently added the dll cuda for installation 2014.2, (I guess to provide comprehensive support in all areas). You will have to address specific settings in the Nvidia control for the application.
Tags: Premiere
Similar Questions
-
Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!
Hi Sheila,
Try this:
Before you import your files, go to file > project settings > General and change the rendering engine video software of Mercury playback engine only. Click OK, and then select Remove previews. Then import your files.
I would like to know if it works.
Thank you
Regalo
-
Adobe first Pro CC crash at startup
Hello I have a problem when I open Adobe first Pro CC it crash and I get this error
Signature of the problem:
Problem event name: APPCRASH
Name of the application: Adobe first Pro.exe
Application version: 8.2.0.65
Application timestamp: 5486db4a
Fault Module name: ImageRenderer.dll
Fault Module Version: 8.2.0.65
Timestamp of Module error: 5486b5ee
Exception offset: 00000000001f5342
Exception code: c000001d
OS version: 6.1.7600.2.0.0.768.3
Locale ID: 1031
Additional information 1: 0b2d
More information 2: 0b2df4702c3fc6489bf922fb8e966350
3 more information: 3e3d
Additional information 4: 3e3dc964c555afa850b3ab3b520ac7e3
Problem event name: APPCRASH Name of the application: Adobe QT32 Server.exe Version of the application: 8.2.0.65 Timestamp of the application: 5486d9b1 Name of the Module for error: ImageRenderer.dll Fault Module version: 8.2.0.65 Module Timestamp error: 5486b0a8 Exception offset: c000001d Exception code: 001e5343
OS version: 6.1.7600.2.0.0.768.3 Locale ID: 1031 Additional information 1: 0a9e Additional information 2: 0a9e372d3b4ad19135b953a78882e789 Additional information 3: 0a9e Additional information 4: 0a9e372d3b4ad19135b953a78882e789 I have reinstall the first I turned off my hd 4600 graphics card and no effect I hope someone can help me
Hello
This error report occurs generally if you do not have Service Pack 1 installed. The SP1 installation and see if it is resolved.
Thank you
Regalo
-
Open Adobe Premiere Pro CC project 2014 in Adobe first Pro CC
Hello world
Anyone know how to open Adobe Premiere Pro CC 2014 project in Adobe first Pro CC?
Best regards, Alex
Export as XML and importing CC.
Everything that you end up with is the clips and some standard transitions, remains disappeared.
-
Downloaded first Pro CC opens briefly, then crashes with the message "Adobe first Pro CC has stopped working".
Make sure all your drivers are up-to-date.
-
Adobe first pro does not present as an application installed creative cloud
I'm not able to update adobe first pro CC 2015 to 2015.2 because the first pro app does not present as an application registered in creative cloud. It is not even appear as an application that I can download.
I followed the instructions of the two links below, but niether resolved my problem. I even uninstalled all my applications adobe, including adobe creative cloud app, app cc restarted/re-booted and re-installed adobe and it still will not display the last premiere pro version to install. Cc Adobe shows that first pro 2014. Because I uninstalled first pro cc 2015 and it does not appear in the application of cc adobe, I can't install first pro so I'm stuck with no way to change my current projects.
I have tried both of these solutions and niether worked:
Apps Control Panel does not show installed Adobe Creative Cloud applications
Adobe Creative Cloud desktop application uninstalled Adobe apps as up-to-date lists
my system configuration is:
Windows 10 64
AMD 8150
16 GB of DDR 3 Ram
AMD over-pants V7900
120 GB SSD
1 TB Raid 5
Please help me. Thank you
Hello
Verification of case notes, I found the real solution so that others can see.
- Checked the compatibility mode of creative cloud. It can be set to the wrong operating system. If it is incompatible, you won't see the applications.
- Uncheck the box compatibility and revive CC Desktop App
- You should now see the applications
Thank you
Kevin
-
Adobe first Pro CC 2015.2 has stopped working
For the last week or so Premiere Pro crashes everytime I try to import any kind of media, regardless of their file extension or type of media. I'm running on Windows 7.
Signature of the problem:
Problem event name: APPCRASH
Name of the application: Adobe first Pro.exe
Application version: 9.2.0.41
Application timestamp: 56a208c9
Fault Module name: atig6txx.dll
Fault Module Version: 8.14.1.6463
Timestamp of Module error: 55aeedc6
Exception code: c0000005
Exception offset: 00000000000142cb
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information 1: e7ba
More information 2: e7baa946e6e69f12b74eb7b7fe9da663
Information additional cd 3: 76
Additional information 4: 76cd16a3457e66d58ac42602fc68226d
It seems that the failed module is the OpenGL from AMD driver. I don't know how you got on your system without any hardware from AMD.
-
Adobe first Pro CC hangs at startup
Last week, Adobe Premiere Pro CC worked fine. Without use or update the app since that time, the application will crash right after launch every time. I tried to remove the app and reinstall without a bit of luck. I tried a few other remedies, but were not able to correct the problem. Is someone else has this problem? The accident usually occurs just after the closure of the launch screen. Hera of the error message I get every time:
Signature of the problem:
Problem event name: APPCRASH
Name of the application: Adobe first Pro.exe
Application version: 9.2.0.41
Application timestamp: 56a208c9
Fault Module name: dvaui.dll
Fault Module Version: 9.2.0.41
Timestamp of Module error: 56a1e1b0
Exception code: c0000005
Exception offset: 00000000001bcc38
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Information additional 1: 287
More information 2: 287af3b5bf96112b7ec9454fcf7f1af5
3 more information: 7e6a
Additional information 4: 7e6a484054283078c891491e37f7d693
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288 & clcid = 0 x 0409
If the online privacy statement is not available, please read our offline privacy statement:
C:\Windows\system32\en-US\erofflps.txt
Turns out I have to not need to reinstall Windows. I don't know what is actually worked in the end. As I began to prepare to reinstall the OS, I ran a disk cleanup, deleted unnecessary files and a few other things. After all that, I did a reboot, which triggered an update of the system. I decided to try Premiere Pro one last time, and it worked! I'm guessing that disk cleanup got rid of a problematic file - who knows.
I'm working on my project again. Thanks for the help.
-Eric
-
Today, update Adobe first Pro CC 2015.1 and it hangs at startup
Today, with the Adobe first Pro CC 2015.1 (via CC) update, I can't start the body, it immediately crashes with this error signature:
Signature of the problem:
Problem event name: APPCRASH
Name of the application: Adobe first Pro.exe
Application version: 9.1.0.174
Application timestamp: 564dce25
Fault Module name: DNxHR.dll
Fault Module Version: 2.1.0.9
Timestamp of Module error: 55352343
Exception code: c000001d
Exception offset: 000000000000f4c9
OS version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information 1: b14f
More information 2: b14f0bb255ff1fda75b2218f14e23e1b
3 more information: 1a8d
Additional information 4: 1a8d695bd80513a1d5d2f39f3606178d
I've desinstalled Premiere Pro, then reinstalled with exactly the same result: failed to start application!
I have Windows 7 (64-bit) SP1
Graphics card: Asus Nvidia GEforce GT730 2 GB
Before the update, body works very well and now cannot start the application.
Help, please!
Hi Nic,
For a fix, update for first Pro CC 2015 (9.2).
Thank you
Kevin
-
I was about to update to Adobe first Pro CC (2015), but is still included?
I currently use Adobe first Pro CC (2014) but I keep CS6 installed just to access the CS6 again but when I went to move my CC APP (2014) to 2015, he said it would erase all previous versions of APP, I don't want to lose again.
Hi Jeff,
See the link below.
CC 2015 installation uninstall CC 2014 default applications
Vinay
-
I'm an Adobe authorized reseller, and I would ask how download adobe first pro on behalf of my client, and can use it already
Rona, if it's a creative cloud, please try to install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
Here is the link to direct download for the same thing: Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release. ProDesignTools
Please let us know if that's what you're looking for.
Atul_Saini
-
I have not received serial number after buying Adobe first pro (monthly subscription).
Creative cloud does not use a serial number and creative cloud subscribers for not having any serial number associated with their programs.
Creative cloud subscribers use their adobe ID to activate their programs.
Download and install the desktop creative cloud application (after signing with your adobe - the same as that used to pay for your creative cloud subscription ID), apps download Adobe Creative Cloud | CC free trial Adobe
Open the office application (a shortcut will be on your desktop) > click applications, and then select the programs you want to install.
the desktop application gives you access to the cs6, cc and cc 2014 apps. and probably more in the future.
If you already have the cc desktop application and you need to refresh your adobe id, sign in, and sign out | Creative office cloud app
-
They are willing to buy adobe first cc cc 2015 2014. What will be the "upgrade will be free? Thank you
CC is a subscription and you have access to each version that is currently available, including versiuons again when they are released. Premiere Pro CC 2015 is not available yet, but expected in late May.
Mylenium
-
Adobe first pro compatibility?
I have a macbook pro os x yosemeti, I downloaded adobe first pro is the free trial version, and it completely crashed my laptop. Since then, I've cleaned up my laptop and uninstalled, I always want to use adobe first pro on my laptop but I don't want to dirty my computer even once, is there something that I can make or buy to make my macbook to support software? Thank you
You can check the compatibility, system requirements | Adobe Premiere Pro
-
How can I purchase adobe first pro for only a month and not mensualy?
[Left non-technical Forum Lounge for cloud... forum] MOD]
Annual monthly vs https://forums.adobe.com/thread/1926342
Maybe you are looking for
-
On my new Lenovo IdeaPad Y410, the touchpad, while nice, is big enough, and when I type, the edge of my Palm frequently bumps it slightly, with like a click and shake completely as I type. There is the button disable touchpad with Fn + F6, but appare
-
With the help of MAX to configure digital input levels on a USB-6009
Hello I use a USB-6009 box in a Windows environment. MAX allows me to configure the 8 bits in the port 0 as inputs or outputs. However, when I put the bits for all entries, their default level is high, and the "ALL LOW" button is grayed out. Is there
-
transfer video from an SD card to laptop
I recorded some video and photos on my Panasonic camcorder, I am now trying to transfer them to my laptop Acer Aspire 2920 (windows Vista). Regardless of the method that I use - according to instructions from camcorder or anything just take SD card c
-
Just bought the 7510 - tried the automatic installation and he got a 169 IP address (my ISP gives us the addresses in the range 24). I can ping the printer, but not print. I tried the manual installation of the TCP Port, but after you enter the IP ad
-
I replaced my hard drive, reloaded Windows Vista and went to restore my backup I have on my external hard drive using the 'restore on another computer files"but I get a message that says that the files I am restoring have security clearance and that