Upgrade\installation Windows 8.1 failed

Hello

I'm trying to update my Windows 8 Pro with windows 8.1, but it has always failed with the message, no below special error code.

Can someone knows what it causes of failure?

I have all the windows updates, all updates are installed.

Only KB2770917 update can not be installed,

When I did install on this KB, then it restarts and then said "failure configures windows update changes recovery."

This update is mandatory for the 8.1 update?

Thank you

-Try to switch to a wired connection if you download over Wi - Fi

Disable/uninstall no matter what third-party Antivirus, you may have installed before the update.

-Do a clean boot.

http://support.Microsoft.com/kb/929135

To refresh the catalog, try pressing the Windows key and R to open the Run dialog box type WSReset.exe and press ENTER. Restart, then check again the store Windows.

also:

http://blogs.technet.com/b/ouc1too/archive/2013/10/25/something-happened-in-the-install-of-Windows-8-1-can-t-be-completed-and-now-you-re-annoyed.aspx

1. press Windows + W and put updates in the search box, select view installed updates search results.

2. in the window updates installed, search the update for Microsoft Windows (KB2871389) and right-click on it, select uninstall.

3. now, using the following links, download the update KB2871389 manually package for your edition of Windows 8 and install it:

Download link [All versions supported on x 86 Windows 8]

Download link [All versions supported on x 64 Windows 8]

Tags: Windows

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    I'll be happy to help you with the problem you have with the computer. I understand the frustration when things do not work as it should.

    Please find the link below to find out "how: solve common installation problems and stop errors during the Installation of Windows 10.

    http://answers.Microsoft.com/en-us/Insider/wiki/insider_wintp-insider_install/how-to-troubleshoot-common-Setup-and-stop-errors/324d5a5f-d658-456c-bb82-b1201f735683

    How to: a list of things to do if the Windows 10 install fails.

    http://answers.Microsoft.com/en-us/Insider/wiki/insider_wintp-insider_install/how-to-a-list-of-things-to-do-if-Windows-10-Setup/eba3c864-d9fe-4F8E-9468-81b1f89473ed

    Just reply with the results. I'll be happy to help you.

    Thank you.

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