Upgrade RAM NB305 does not work

I recently bought a netbook NB305-10F in Spain. This computer has a processor Atom n455 and specification, should be expandable to 2 GB using a stick of memory DDR3 1066.

When I tried to upgrade the memory to 2 GB, it did not work. I tried another stick, just in case there was a problem in the first, and I got the same results. The computer does not start with the stick of 2GB (although the original 1 GB works fine).

I called Toshiba Tech Support in Spain twice and it turns out that they are totally clueless.

In the first call, the call center agent said that "maybe" my computer is not extensible (although the site Web of Toshiba says that it is), and that maybe I should update my BIOS to 1.7. He didn't know for sure what are the changes between versions 1.5 and 1.7.

In the second call, another agent asked me if I inserted the memory into the slot on the right (according to her, my netbook has two memory slots). I told her that my computer has only one. And then she said I should buy memory at 800 MHz instead of 1 066 MHz (even thought the specs and the original memory in my netbook are at 1066 MHz).

In view of the poverty is Toshiba Tech support is in Spain, I did some research online to find this thread:

http://laptopforums.Toshiba.com/T5/mini-notebooks-NB-series/NB305-440N-memory-upgrade-not-working/m-p/117981#M467

It seems that the memory for nb305 should be of a specific type. They do not mention my model of netbook, but I guess that's another based n455 netbook. Anyone would confirm, if the memory of this brand and model works very well in the NB305-10F. Someone has it already tried?

The one I used is Kingston KVR1066D3S7 / 2G. The Spanish site of Toshiba says nothing of a specific memory type.

Thank you very much!

I checked the page Kingston and a single module of memory 2 GB is listed for your model of PLL3AE.
Module 2 GB 800 MHz
KTT800D2 / 2G
PA3669U-1M2G (Toshiba); PAME2005 (Toshiba)

If somehow possible try to use this module.
Unfortunately, I wasn't able to find any other info that can help you with this.

Tags: Toshiba

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