FYI: El Capitan upgrade - Epson scanner does not work

Re: iMac 27 "(mid-2010) - I thought I'd share the solution to my problem."

With Yosemite and with my 12 year old Epson Perfection 3200 Photo scanner worked great! I accessed use Apple's Image Capture utility. After having recently upgraded to El Capitan, Capture of Image could not see my scanner. After removing preferences to Epson, the upgrade - by Epson online - driver and image transfer, checking all cables and restart several times - it STILL does not work. IC saw nothing.

After getting technical support of Apple FREE chat and many hours of troubleshooting on mine the day before. Apple, suggested ideas, I have call Epson. I did - they have FREE phone technical support! After new check a bunch of stuff, Epson technology offers I have try the USB - cable I was using FireWire. The USB cable is specialized whose end is atypical goes to the back of the scanner - I have had the chance to quickly find, after be hidden away for years. Well, after only a few attempts, the USB key worked! I can now scan again - to no longer use the FireWire cable.

I hope this helps someone.

Thank you Harry for your comment.

I had the same problem that is now resolved by the way you suggested.

Best wishes

PaliPali

Tags: Mac

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