Upgrade to 8.5.1 to 8.6.2 unit connection

Hello world

My boss wants me to upgrade our stand-alone UC Server (7835H version 2 Platform - 8.5.1ES65.13900 - 65) to one that is supported by Office 365 (8.6.2). This will be my first time to do an upgrade, I double-dog to be careful. I opened a support ticket with TAC to make sure that I understand the process and some of the things that I said to contradict what I read in the support forums. I would really appreciate it if someone who has already done a similar upgrade could give me advice on my two main questions.

1. copy of backup before the upgrade. The TAC engineer said to use COBRAS. It seems to me that the "Cobras" is designed for migrating users and data from one server to another. Can I use it or DRS? Will it still export users and data, and then import this information on the server once the upgrade is finished? The backup is made just in case something goes wrong?

2. when installing the file of the Conference of the PARTIES. I learned how to do the first upgrade, and then install the file of the Conference of the PARTIES. Several other threads said the reverse - COP first, and THEN upgrade the file.

Thanks in advance!

Lisa

Hi Lisa,

I'm going to agree with TAC on this one

1. I would like a backup DRS although part of the COBRAS is backup

steps are here;

http://www.Cisco.com/en/us/docs/voice_ip_comm/connection/8X/upgrade/guide/8xcucrug007.html

"COBRAS".

http://www.ciscounitytools.com/applications/General/Cobras/help/Cobras.htm

2. the .cop should be installed as the first step or the "Refresh" upgrade fails;

If you want to upgrade to unity connection 8.6

Discover this great Slim doc for upgrade notes to Refresh to 8.6.

https://supportforums.Cisco.com/community/NetPro/collaboration-voice-video/unified-comm-application/blog/2011/08/11/checklist-before-upgrading-to-unity-connection-86

See you soon!

Rob

"You have not you need not now."

-U2

Tags: Cisco Support

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