Upgrading memory Inspiron 3646

I'm trying to upgrade memory of 4 GB to 8 GB 64-bit Windows 10. I added Crucial only 8 GB DDR3 1600 MT/s (PC3-12800) CL11 SODIMM 204 pins laptop 1.35V/1.5V CT102464BF160B memory to the system, there is only 1 Bank and system does not start. I thought that the new memory might be bad, so he ordered a new memory. Same results.  According to the manual of Dell, I just take the old memory and add the new.  Any help will be appreciated, thanks in advance.

I plugged the new memory of Dell yesterday and it worked perfectly.

Thanks again.

Tags: Dell Desktop

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