* URGENT: * MEDIA IS offline for Mp4 files after update first Pro CC to 8.1

Similar Questions

• Windows Media Player will not play the .mp4 files after installation IE10 - BEX error message

  Hello! Recently, when I tried to read a file .mp4 on Windows Media Player, the player would immediately stop working and tell me that he could not play this type of file, even if the day before he could do so without any problem. I had an option to close the program or click to more information, so when I clicked for more information, he gave me this:
  Signature of the problem:
  Problem event name: BEX
  Application name: wmplayer.exe
  Application version: 12.0.7601.17514
  Application timestamp: 4ce7a485
  Fault Module name: StackHash_0a9e
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp: 00000000
  Exception offset: 00000000
  Exception code: c0000005
  Exception data: 00000008
  OS version: 6.1.7601.2.1.0.256.1
  Locale ID: 1033
  Additional information 1: 0a9e
  More information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional information 3: 0a9e
  Additional information 4: 0a9e372d3b4ad19135b953a78882e789
  Back to a system restore point previous fixed the problem and I could again play the files in Media Player, but during the night that Windows updates installed and the morning I could not play these .mp4 files once more. So I restored to a point earlier, changed my updates so that they are is more automatic and by installing each day at a time, I finally isolated the problem in Internet Explorer 10. If I install that, just Windows Media Player will not play these files.
  I tried a manual update of Internet Explorer 10, turn off all the options of toolbars shit and everything, thinking that when it automatically installs those who may be included, but that has not helped. Had to go back to my previous IE10 restore point. So no matter what, Internet Explorer 10 kills my ability to play .mp4 on Windows Media Player files.
  I don't have toolbars running on IE9 at all.
  I know that's obvious answer is 'do not install Internet Explorer 10' or if I do, download another player for .mp4 files. But the fact is, it shouldn't happen, it is indicative of something being wrong, and I would like TO be able to install Internet Explorer 10 AND use Windows Media Player to play these files. If someone else has had this problem, or know a way to fix it?
  Here are my system specs:
  Windows 7 Ultimate 64 bit
  Intel Core i5 - 3350P @ 3.10 GHz CPU
  ASRock H77M LGA 1155 motherboard
  8 GB DDR3 240 - Pin SD RAM
  Diamond Radeon HD 7870PE52GV 7870 GHz video card
  And all my programs are installed on this:
  SAMSUNG series Pro 840 MZ-7PD256BW 2.5 "256GB SATA III MLC internal Solid State Drive
  I'd appreciate any help you can provide! Thank you!!

  See http://support.microsoft.com/kb/2670838

   

  It sounds like your question. I think you should uninstall this update and

  hide and see if that solves your problem. Please report.

   

   

  Barb

   

  MVP - Windows/entertainment and connected home

   

  http://digitalmediaphile.com/

   

  Please mark as answer if that answers your question

   

   

   

   

  I tried myself after experiencing the same problem and error code. I uninstalled the KB2670838 update, and then my Windows Media Player finally worked again. I also found that IE 10 must be uninstalled as well. Installation of IE 10 also automatically installs the update of KB2670838 platform. After uninstalling KB2670838, IE 10 automatically uninstall with it, better you hide two updates so that they do not install again. From the link in the previous post, I learned that the platform update is having problems of conflict with the AMD drivers. Good luck to you and hope this helps.

• can I use tiff for HDR files in 'fusion HDR Pro' PS cc

  can I use tiff for HDR files in 'fusion HDR Pro' PS cc

  Yes.

• black screen in the window of the program after the first pro cs6 update.

  I worked several months without any problems before this update... Now I can not find which version I had before...

  I have a black screen when playing and the screen of the program after the first pro 6.0.3, 6.0.4 cs6 and 6.0.5 update.

  Reading appears when I turn renderer for CPU, but I have tons of projects already rendered GPU and it slowes my work down.

  I can't use 6.0.0 and 6.0.1 because there is no support CUDA for my GT650M and there is no 6.0.2 for Windows

  What am I supposed to do?

  I followed on my Dell 7720 material:

  Windows 7 sp1 64-bit

  CPU i7-3630QM

  16 GB of ram

  Graphics Intel HD 4000

  NVIDIA GeForce GT 650M

  FINALLY I FOUND THE SOLUTION!

  This problem appeared after Premiere Pro cs6 update 6.0.5. and Nvidia graphic drivers at 320... then 331,65. Reading CUDA started working correctly when I reinstalled the graphics drivers Nvidia 307.07 old. It was very unsupposed problem. NEVER DAY drivers and the system until that your projects are completed!

  Thank you very much for the help!

• Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Hi Sheila,

  Try this:

  Before you import your files, go to file > project settings > General and change the rendering engine video software of Mercury playback engine only. Click OK, and then select Remove previews. Then import your files.

  I would like to know if it works.

  Thank you

  Regalo

• Media Player cannot read MP4 files

  Please, I have files mp4 video of problem reading with my Media Player. The error reads "Windows Media Player encountered a problem while playing the file." Please what do I do to fix this?

  Thank you.

  Hi JideOguns,
  I guess your MP4 file's crash. But if ensure you that your MP4 file does not crash, try to download the codec pack (link below):
  http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm
  and try to reread your MP4 file.

  Thank you

• .prproj has no associated file after update of APPCC 2015.3

  Hello

  I've updated for first Pro CC 2015.3 today, but now all my .prproj files have a file association for Premiere Pro (I'm running Windows 7). I tried to change it manually through properties-> opens with:, but Premiere Pro (like after effects, InDesign, Lightroom, Audition, etc., I've also updated to the latest versions this afternoon) no longer appear in recommended programs or other programs. I tried to add manually via browse-> C:\Program Files\Adobe\Adobe Premiere Pro 2015.3 CC-> going to choose Adobe first Pro.exe, but it does nothing. I even tried doing it through default programs, but it does nothing here as well.

  Is there a solution to this? It worked normally before I updated.

  Thank you.

  Hello

  Just to say, I found the answer in another thread: cannot restore the file alley - .prpproj association

  This response has been from Jerry M0, so thanks to him:

  "Rio and Ann earlier, Salvation

  I did further research and came across a similar issue with older versions of first...

  In the former case, a freeware program called FileTypesMan - Alternative to 'File Types' Manager of Windows has been mentioned.

  Just tried and it put the base registry in my computer then now the association is done correctly, and first is also added to the recommended list. (I know that there is a danger in changing the registry database, but I took the risk - if someone else be very vigilant and do it at your own risk)

  Problem solved!

  Thanks for your answers! »

  FileTypesMan actually solve the problem. However, I hope that this problem can be solved internally by Adobe in the next update, because it is very distracting.

• Windows cannot open this file (after update to CC 2015.3)

  Hello..

  I've just updated 2 days ago, and now all the file adobe icons give me this message when clicked on:

  "To open this file, Windows needs to know what program you want to use to open it.  Windows can go online to look it up automatically, or you can manually select from a list of programs installed on your computer. »

  If I manually select the program, he acts as if nothing is selected,

  If I try to watch online, it returns without any results...

  My only solution is currently launching Adobe Premiere, After Effects or any software and the use of the menu open from inside the application.

  
  Opening files of their records is not an option now at all :/

  Please advice

  Please check if it works Premiere Pro 2015.3 problems after update to 2015.2 if it's for Premiere Pro.

  You will be advised to discuss with us to Support Adobe

  Concerning

  Stéphane

• SpeedGrade 2015 - opens only the old project PremierPro files after update.

  Why does it always seems to be collateral damage when Adobe frees the last round of updates for 2015 CC - this time with SpeedGrade. The last update you could open the new PremierPro project files. (see: https://i.gyazo.com/a7b7ccbb2018946daabbaab8741b2a54.png). Curiously, PP project files created before the last update (oldest files) open very well.

  

  Adobe has intensified the question.

  Hi OldScout,

  The last update you could open the new PremierPro project files.

  Probably, this is because the function of Direct link has been deleted in first Pro CC 2013.3 (10.3). Try importing a PCA produced the Premiere Pro sequence instead.

  Sorry for the frustration.

  Thank you
  Kevin

• RAV of the camera cannot open NEF files after update 2015?

  Hi, my camera raw can't open NEF file form nikon D300s after update. It seems that Raw can not load the version 9.1.1. I also installed the zip file with the version 9.1.1. Adopes support site, but it does not erase the pain.

  Someone who can help?

  Windows 7 pro

  Photoshop CC 2015

  Hi 2hani,

  • Open Bridge or Photoshop
  • Go to preferences - camera raw preferences and uncheck CPU chart use
  • Restart /Bridge PS and then check again.

  Concerning

  Rohit

• Canon XC10 MXF file import failure first Pro CS6

  Does anyone know why can't import video MXF files from the Canon XC10 to first Pro CS6?  I searched for a process / workflow that does not include having to use an mxf converter.  I looked at a number of different suggestions on the web.  I read the following article http://www.adobe.com/content/dam/Adobe/en/products/premiere/cs6/pdfs/adobe-premiere-pro-cs 6-canon-workflow - guide.pdf which indicates it should not be a problem with the import mxf to the first pro cs6.  I also used the Canon XF Utility - once again unfortunately, I still got the message "the importer reported a generic error.  Other Adobe applications, faced with this format include Prelude and Media Encoder.

  I'm on Windows 10.  I hope that someone in the community will have technical knowledge to help.  Or maybe even staff Adobe might be able to offer suggestions.  Thank you.

  If you download the Canon XF Utility software,

  You load the map and export in MXF format (that's all) on the hard disk.

  Import in first. That's all.

  XF100 - Canon Nederland

  Sorry can't find a page in English, but the softeware is available in different languages

• Problem with importing audio files .mts in first pro cc 2015 project

  When I play the video in preview the audio plays but does not appear when his sliding in the schedule of the project. I had not updated for first pro 2015 and tried and still no audio is displayed. I tried to remove the tray that the audio appears in and re import the images via the media browser and still no sound. I'm trying to start the final cut (after recording some new images in Cuba!) for a documentary that I worked on last year, so I would be very happy if someone could help me on this, its quite frustrating. Furthermore, I have imported .mts, pictures back in August for the same project and had no such problems. I use a 2012 end imac 3.2 ghz, 16 GB 1600 mhz

  Thanks in advance a mil!

  Charlie

  Probably forgot to patch source audio track.

  Adobe Premiere Pro help. Source patch and the targeting of the track

  

• . ARI not taken file format supported first Pro CC

  Hi all

  I'm having some trouble with the ARRI Raw for first Pro CC plugin.  I installed the plugin according to the instructions, but when I navigate to the .ari files in the media browser, there is a REAR logo instead of a thumbnail of the clip and when I try to open the clip in the source window, it tells me that the file format is not supported.  Anyone can shed light on how to solve this problem?

  I can open their fine in AE.

  See you soon,.

  Pete

  A reinstallation of Office creative cloud and Premiere Pro solved my problem.  I am able to view ari natively files now.

  See you soon,.

  Pete

• Media Encoder is not queued all exports from first Pro 2014

  Hi all

  I don't know if anyone else has this problem, but I am now painstakingly manually having to export individual Prime Minister sequences because when you try to export into lots, encoder lists only a couple (if I'm lucky) elements.

  And enough that I get the "sheep" often fail when I try and encode.

  Is this a bug in the upgrade of 2104?  Seriously, first Pro CC is not enough for the moment, it's depressing

  Hi Paul,.

  This can happen with incompatible versions of Premiere Pro and Adobe Media Encoder.

  Please check the details of version under 'On first Pro' and 'All SOUL'

  Thank you

  Regalo

• No sound after the first Pro 6.0.3 update

  I lost the sound on my .mts files after the upgrade of the first Pro 6.0.3. I tried to disable the program and reactivated it again and now I have the whole HD tempates return still no sound. Any ideas? (I am a creative Member cloud if it makes a difference)

  Kind regards

  Kristian

  Hello

  It is on the new imported. I have 64-bit Windows 8.

  Earlier, I did a complete reinstall of Premiere Pro and started from scratch and now it works again.

  Kind regards

  Kristian