Urgent request for HELP, received a phone call from GEEKS for PC TO fix my computer, because theres a Trojan horse horse hidden on my Thru Microsoft Windows folders.

Similar Questions

• I received a phone call telling me they wanted to fix my computer, but I've never called anyone. Is it a scam?

  Original title: annoying phone calls

  I RECEIVED A PHONE CALL TELLING ME THEY WANTED TO FIX MY COMPUTER

  BUT I'VE NEVER CALLED ANYONE. What is going on? IS THIS A SCAM TO GET INTO OUR FILES?

  I RECEIVED A PHONE CALL TELLING ME THEY WANTED TO FIX MY COMPUTER

  BUT I'VE NEVER CALLED ANYONE. What is going on? IS THIS A SCAM TO GET INTO OUR FILES?

  100% SCAM!

  Simply hang up.

  Read some of the many phone calls from phony support.

  http://answers.Microsoft.com/en-us/search/search?searchterm=phony+support+phone+calls&CurrentScope.ForumName=&CurrentScope.filter=&askingquestion=false

• I received a phone call from someone claiming to be from Microsoft, it's a scam

  A few hours earlier, I received a phone call from someone claiming to be from Microsoft. TO NUMBER A BLOCKED (no caller ID).  Said that they were receiving messages from my computer it has been infected by a virus. I ran the two Windows Defender and Malwarebytes, and as MANY say that NOTHING malicious was detected.

  Please advise me how to proceed. I asked them to call back tomorrow.

  Thanks in advance,

  PAM

  This is a scam that last for years. Microsoft never does unsolicited phone calls.
   
  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
   
  
  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft 
   
  
  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
   
  
  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
   
  
  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
   
  
  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html
   
  
  And see this post by bhringer
  http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

• I also received a phone call from an Indian man who claims to make Windows and I have a Virus

  I also received a phone call from an Indian man who said I had a virus, I did not open anything but try to connect but could not it says something like unable to connect that someonelse is connected, I tried to log on my girls password and the same thing happened there. When I closed the computer and re entered my password allowed me right there. My question is I did not open anything when he was on the phone I just connected, he was hacking my computer or was pure coincidence. I don't do banking over the internet, but I paid for a few things on the line and I'm afraid that he can get any substance persional. Help, please! Thank you

  Only way he could access your computer is if you gave him the passwords, or enables a remote access connection by... you should have to install Teamviewer, Logmein or other legitimate applications and then give the code to access it.

  Here are some other links you find interesting... extends over what you might have faced if you let scammers in your computer.

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-security/i-fell-for-the-eventvwr-phone-scam/8e79cd60-0a09-4ED6-85b0-056230878815?page=1

  Kind regards...

• Today I received a phone call from 'Human IT Solutions'. The operator said that I had reported an error and asked me to log in

  Original title: ERROR REPORT FIX - HUMAN IT SOLUTIONS.

  Today I received a phone call from 'Human IT Solutions'.  The operator said that I had reported an error and asked me to log in and follow his instructions, as it was a very simple matter to deal with.  I typed in the flag of MS, "rt" track: this opened the window "run" in which I typed in 'eventvwr' followed by 'OK '.  This opened "Event Viewer".  At this point I told him I was not willing to go far and he didn't send me the "fix."  He said that his company had no authorization to send emails and our conversation ended.  I tried to inform Microsoft, but of course all their facilities help for XP are now US only and I couldn't find any way to inform them (I think they should know, and anyway, if it is a genuine appeal, it might be good to have).  Anyone got any ideas on the question of whether I have done the right thing or how to say MS?

  ADF

  Original title: ERROR REPORT FIX - HUMAN IT SOLUTIONS.

  Today I received a phone call from 'Human IT Solutions'.  The operator said that I had reported an error and asked me to log in and follow his instructions, as it was a very simple matter to deal with.  I typed in the flag of MS, "rt" track: this opened the window "run" in which I typed in 'eventvwr' followed by 'OK '.  This opened "Event Viewer".  At this point I told him I was not willing to go far and he didn't send me the "fix."  He said that his company had no authorization to send emails and our conversation ended.  I tried to inform Microsoft, but of course all their facilities help for XP are now US only and I couldn't find any way to inform them (I think they should know, and anyway, if it is a genuine appeal, it might be good to have).  Anyone got any ideas on the question of whether I have done the right thing or how to say MS?

  ADF

  ADF, I received today a similar appeal.  When I questioned his information on the company, he was very defensive and said "I have no cold calling, I'm in East London" I asked him to give me the name of the software MS causing errors, during which he compiled a long list of file extensions and avoided the question.  When I asked her name and phone number so I can get my husband to call him back, he began to read a number on phone, but the figures '0-1', the line was cut off.

  I'm sure you made the right choice in putting an end to the conversation of what I lived today.  I have no idea how you would report to Microsoft, but wanted a response to you here to support your actions!

• Received a phone call from a company claiming to represent Microsoft, is - a scam?

  I received a phone call from a company saying they are punished by you and that my hard drive is infected by a polymorphic virus, and that they need to access my hard drive to remedy. Nothing was found when I did a complete analysis. I have mcafee and defender etc... They call at the end of the week, it sounds fishy, is it? Claire

  * original title - sleazy phone call? *

  Hello

  It's a SCAM

  they want the money from you for worthless programs or make identity theft allows you to get even more money and get your internet banking passwords and by obtaining credit card information allows you to download the software of "difficulty" or "test" your computeror installation via remote access

  read this:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

• I received a phone call from a fellow of the center of Windows Service in Ontario

  original title: Windows repair center

  I received a phone call from a classmate of the Service Windows in Ontario reports saying they received a lot of error in my computer and he was going in wrong places. I had no idea. His name was Nelson Jones, and he was actually control my computer. That interested me. Also, he wanted me to register with Windows Server so that they could help solve my computer issues, at a cost, of course, I expect if it is not a scam. Is there a way that can be verified. I would really appreciate it. Thank you.

  It is a phishing attempt! Do not give any information.

  Reported people on these calls for a person who represents Windows (note: not Microsoft).

  It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.

  Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

  Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site!

• Call phone-received a phone call from a technician who said my system was sending error reports

  Today, I received a phone call from an Indian man who claims to be a technician. He said that my laptop has been sending error reports for the last 3 months. I had to call b - s because I had just my cell phone last month and it worked perfectly fine. He said that he was with universal Tech Support and when I asked him if he works with Microsoft somehow he said that his company works with Microsoft. I was really curious so I let the call and he told me to go to ammyy.com and run the software. I did and I let him have some light control on my laptop and I noticed that it wasn't really something that just move the mouse around the screen and he was not clicking on anything. He then said that my uTorrent was the question and I still called b - s. I installed it there, but I still have to download torrents. He said that my laptop has 4000 + error messages and they have been displayed on my screen. He decided to transfer me to his manager and that's when I hung up and restarted my laptop and run a full scan once more. What caught my attention, he was actually the registration # from my laptop and he repeated to me. The first time, they called the caller ID said "unknown name, unknown number." The second time they called a number actually popped up. (516-515-7279), I decided to give the number a call, and I didn't get any answer. I searched all over the internet and Ammyy scams pop up but all scammers are pretending be Microsoft certified technicians and I heard again scammers claim that they work with universal Tech Support. Now, I'm very curious to know whether or not Microsoft is doing a collaboration with this company.

  Hello NahDeeUhh,

  That's all just a scam

  Your PC regularly send error reports to Microsoft. This helps Microsoft determine what issues affect most users. During the transfer of these technical error reports information are transferred between your computer and the Microsoft server. NO personal data are transferred, so ask yourself "How did get my information?

  Any company (or individual) can get a database of potential customers, providing that they are willing to pay for this information. It may just be a voters list that could include your address and telephone number. Whatever list it's this list gives this company/individual details that they need to cold call you.

  Unless you have a contract to support prepaid with Microsoft, then Microsoft 'never' will call you about a problem with your machine. Yes there are Microsoft Certified Software engineers out there, but they do not work to make them work for companies that are independent of Microsoft.

  If you receive a similar appeal to new everything simply replace the telephone receiver and have no more to do with the appellant. Under no circumstances should allow you remote access to your PC. This is fatal. All they are after is your personal data such as password, coordinated and banking passwords etc.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• I received a phone call from someone claiming to be a "Microsoft certified technician.

  I received a phone call from someone claiming to be a "Microsoft certified technician.  Says that Microsoft has received error messages indicating my computer has downloaded many malicious files and wants to end it through my computer.  This happened to someone else?  I guess it's a scam.

  Thank you for this information .my computer is locked. information read to needing a password before you can open your computer. I stopped and will not open up to what some tec watch. I am now on my laptop.

• I received a phone call from a tech company (they said they serve Dell)

  I received a phone call from a tech company (they said they serve Dell) indicating they might say to monitor my computer someone (South Africa) shares my computer.  Is this possible?  Dell said that they do not call for clients and found that all the latest downloads on my PC.

  Wednesday, March 25, 2015 18:25:24 + 0000, Frantastic_70s wrote:

  I received a phone call from a tech company (they said they serve Dell) indicating they might say to monitor my computer someone (South Africa) shares my computer.  Is this possible?  Dell said that they do not call for clients and found that all the latest downloads on my PC.

  Almost certainly, it was a scam and with various names and phone
  numbers, one that has become very common these days. See
  http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html
  and
  http://www.howtogeek.com/176605/tell-your-relatives-no-Microsoft-wont-call-you-about-your-computer/
  and
  http://www.howtogeek.com/180514/the-%E2%80%9ctech-support%E2%80%9D-scammers-called-Htg-so-we-had-fun-with-them/

  In addition to their money get on your part to do anything of any value,
  If you leave them in your computer, who knows what they were doing or where
  What confidential information they stole.

  So if you have done so, I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.

  2. after reinstallation of Windows, change all your passwords.
  especially the banks or other
  financial sites.

  Since they have perhaps installed a recorder of strikes, changing just your
  Passwords may not be good enough.

• I received a phone call from someone claiming to be from Microsoft, it's a scam phone call?

  I received a phone call from someone who claims to be from winddows.  He asked me to let him helping me adjust my event log to make it safer.  Was - this legitimate?

  Hello

  No, it's a SCAM!

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

• I received a phone call from someone who claims to do with Microsoft.

  Original title: scam?

  I received a phone call from someone who claimed to be 'windows', and he said that they had received a message from my computer that he downloaded a virus.   When I asked to get her phone number to call to check, that we have been disconnected.  What is the scam here?  I traced the call to 253-802-0309, which is International Telecom.

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I received a phone call from someone claiming that I had a virus

  I received a phone call from the India, claiming I had a virus, and it seems that I do... I followed the steps, they gave me, but I was unable to give them remote access to my computer (IE; take control). I found out because it is a scam.

  As they were unable to access remotely are they still able to access my personal information?

  And will install an antivirus on my computer to get rid of the virus known as I have now?

  Thank you.

  Hello

  Looks like a scam. Please do not hear these calls. If they failed to take control of your computer, then there is no need to worry.

  I suggest that you download, install and run Microsoft Safety Scanner and check if it helps to flush out the virus.

  I would also say that you used your main security software of Microsoft Security Essentials .

• Received a phone call from 1-647-931-5619 saying they were from Microsoft saying that my computer has been infected. Are you peole?

  I received a phone call from 647-931-5619 today saying that Michael was to Microsoft support and they received our computer error messages that have malware and viruses on our computer.  You call people to warn him of this?

  Scam.

  See: http://www.microsoft.com/security/online-privacy/msname.aspx and

  See: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows
  • Windows repair center
  • Microsoft technical support
  • Microsoft technical support
  • Windows Support Group Technical Department
  • Microsoft Research and Development Team (team of Microsoft R & D)

• I received a phone call from Global Computer Center, who said he had a problem with my computer

  I received a phone call from a Barry Smith of Global Computer Center? who said he there wasa problem with my computer and it took me through solutions, how to check if this call is genuine he was calling from the phone number is 0035361748210?

  I refused is an offer of assistance on the ground that it was not convenient.

  * original title - CONTACTS of PHONE *.

  Hello

  It is a type of scam. If they call again, don't give them access to your computer, like your security could be compromised. Just hang up, tech support companies good reputation are not unsolicited phone calls.