Call phone-received a phone call from a technician who said my system was sending error reports

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• Phone scam received call from a technician who said my system was infected

  I am gullible who maybe went too far with the Indian phone call. As I was using my laptop at the time, it was too easy to believe.
  Although I was getting suspicious, I actually entered a code provided by the appellant, to allow the "technician" to advise by online chat. Then I stopped. I'm afraid that may have infected my XP Pro system. I have temporarily restored the system to a date before the call. Is that enough, or should I re install XP from scratch? Also, what is the risk of my main computer, running 7 and not in use at the time being affected?
  What other corrective measures should I take?
  What precautions should I take with respect to online banking?
  Any advice greatly appreciated.
  Reynard 99

  Hello

  some useful links

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/4489f388-d6de-416d-9158-0079764bb001/

  Good day

  Scan with OneCare +END of Support for windows Vista & XP! + infected with the center of privacy? DELETE this Blog search & response threat Sysinternals Live Tools + TRANSLATOR + Photosynth + Microsoft Security + Microsoft SUPPORT +Of Live Labs PIVOT + Microsoft Live Labs + get OFFICE 2010 FREE! + Windows LIVE!

• I just had a phone call from a person who said that it is Windows

  Original title: inf junk - scam

  I just had a phone call from a person who said that it is Windows (non-Microsoft) and said I have viruses that have made some of my windows certificates expire and he would help me to restore the certificates so that I can delete the infected files.  "" I followed some of its directives, i.e. you press Start key simultaneously with the letter e R and typed in "inf junks.  It said that all of the files that were listed are infected files.  He had me so close that window and type ammyy.com who brought up a remote coelio.  I told him I was hesitant to do it, but in order to varify that it was, I would call him back.  He gave me the 'john' and phone 905-588-7942 # name.  I hope that it has not reached way triggers a virus in my being gone that far.  Any suggestions?

  Hello BruceHiggins,

  In addition information of No Mo, I have included some URLS from users who have experienced the same telephone call you under.

  Scam phone call pretending to be Windows support:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/scam-phone-call-claiming-to-be-from-Windows/193f0a33-4ad9-4a07-96eb-9a7e3debb269

  I received a phone call from someone who claims to have a Virus:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/i-received-a-phone-call-from-someone-claiming-i/4489f388-d6de-416d-9158-0079764bb001

  Thank you

  James

• I just got a phone call from a guy who said he was a member of the tech teaml windows

  I just got a phone call from a guy who told me he was technical team of windows and someone had attempted to enter into my calculation, I told her that I don't have a computer, then he asked if I had a laptop that I don't have so I told him that. I asked how he had got hold of my phone number and he said they had the info. I wanted to take this more then I asked what was wrong and he said that if I turned on my computer that he would go through it with me. I didn't believe him, but what to do? Needless to say that I hung up on him, but as I am not very computer savvy so I'm a little worried. Can anyone help please. Thank you

  It is a SCAM, you did the right thing hang up on him. He just wanted your information so he could use it for illegal purposes.

• I got a call from a woman who told me she was from microsoft and my computer shows signs of malware

  I got a call from a woman who told me she was from microsoft and my computer shows signs of malware, then let him check my computer remotely, he appeared on my screen that I had 39000 flaws and they would now clear them for free, then, she told me that I need an internet security shield to stop what is happening again at a cost of £189.00 a one-time payment. I told him I didn't have the money and after some time, she put a guy on the line to convince me that I should buy this article, I told him I wasn't happy to transfer money to a stranger and I thought it was a scam and hung up. I noticed that they had installed a program called Advanced SystemCare3, which I've uninstalled it. Now, I'm worried that they can hack into my computer and find the personal information.

  Is this possible?

  It is a scam. See:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  If they have access to your PC, they can install any number of malicious programs, as well as you have uninstalled. My recommendation is to do a clean reinstall of Windows - it's the only way to be sure that your system is clean.

  All the data on your computer (passwords, credit card numbers, numbers of account documents, etc.) may have been compromised (they may not know now). According to the companies concerned (for example your bank) what happened.

  Use another PC to change passwords.

  Consider telling your local police.

  Microsoft will never call you unless you request them.

• I got a phone call from a guy who said he was with Microsoft and that someone had linked in my computer. Is it a scam?

  I got a phone call from one of the related foreign accent that he was with Microsoft Security and that my computer has been used or something to that effect.

  I could hardly understand him.  Is this another scam floating around?   What should I do to report this?

  Thank you

  Short answer: Yes. It is a scam. Not much interest to report, as MS are well aware of this problem, but there is little they can do about it since then (I guess) most of the calls are created outside the United States

• Recently had a phone call from a person identified as a Microsoft employee and she warned me that my system was sending error messages

  Original title: scam?

  Recently had a phone call from an origin of the State of New York - the person identified as a Microsoft employee, and she warned me that my system was constantly sending through Microsoft error messages - asked me to press on "Control - Windows - R ' and other tasks... natch - I refused.

  Anyone know of this type of scam?

  What is and what is final potential?

  Fake phone calls to technical support

  Such unsolicited telephone calls are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for telephone calls of support or security.

  (such persons may use names other than Microsoft as well)

• I just got a phone call from a company who said they demanded on behalf of Windows

  Original title: "I JUST HAD a CALL BY a GENTLEMAN WHO LOOKED THE ACCOUNT THEN TYPE ' EVENT .

  I just got a phone call from a company stating that they were working on behalf of Windows he asked me to turn on then press control and 'R' together - when the dialog box open to type in "EVENTS", I put the phone down - I don't want to be rude, but is this real society - I was unable to call the John company

  Hello John

  Without that society is not authentic. It's all part of a scam to gain access to your pc and steal your personal data.

  Unless you have a pre-paid with Microsoft, support contract they (Microsoft) will never contact you for problems on your PC.

  You did the right thing by hanging up on them. If that happens again, just ignore them.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• received a call from a guy who said he worked for microsoft, was asked to open a session for a service upgrade, is it legitimate?

  • Hi, I got a call at 6:30 a guy who said he worked for microsoft. He asked me to open a session to a service to make my system more efficient. Well long story short, I didn't know it was legitimate... microsoft make repairs online, right? Surely, a bum like me gets no special treatment?... It was therefore legitimate, or was this something from the other world?

  Definitely ~ ~ ~ a VERY BIG SCAM!

  If it was me, law enforcement was on his doorstep.

  Security rule #1-(protéger vous-même & vos informations)

  Never give out information online, by phone or click on links in emails from

  you do not know the people! or Web sites that you are not familiar with.

  What about Microsoft - they never will contact you in this way!

  If you are ILA and captured by chance this guy phone #.

  Contact your local PD to file a complaint and to make them aware

  This person called, people in this manner, soliciting private info.

• I received an e-mail from continual e appearing in my Inbox, no sender no 01/01/1970 content, how can I get rid of it?

  I received an e-mail from continual e appearing in my Inbox, no sender no 01/01/1970 content, how can I get rid of it?

  Try to activate the market account: settings > Mail, Contacts, calendars, and then tap the account on the right-hand side of the screen, on the Mail to 'off' popup slide, exit settings and return to the Mail application, then return to the settings and drag the mail back to 'on '.

  If this is not set then try to close the Mail application via the bar of multitasking to the iPad: double-click the home button to open the taskbar and then slide or drag the application Mail 'screen' upward and on the top of the screen to close and click the home button to close the taskbar.

  Also to do a soft reset: press and hold buttons sleep and home for 10-15 seconds (ignore the red cursor), after which should appear the Apple logo - you won't lose any content, it's the equivalent iPad for a reboot.

• received a phone call from a guy at ammyy, saying he was from microsoft, offering to the difficulty of viruses on my computer

  original title: Hi you can

  Hi can you tell me that if ammyy belongs to microsoft I got a phone call from a guy at ammyy, saying that it was Microsoft proposes to fix viruses on my computer that I know that I don't have any, I became suspicious he told me that he had never seen so many viruses on 1 computer before and asked for £200. Ammy one part of microsoft if I want too much to report this guy so he was trying to fool me to pay money for nothing uses microsoft as a front

  Hello

  SCAM

  Read this information from Microsoft:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

• receive phone calls from a guy who says he works for windows, please help.

  Hi all, I got a phone call from a guy yesterday saying my computer downloaded currupt and Marie-Claire files and had asked, on behalf of microsoft, to contact me this was a business partner?, it was the Indian accent but did not speak good enough English if you listened well, at this point, he had my full attention that my computer was slow in the months , I explained that I had someone find and remove programs for me to speed it up, but it was persistent in getting me in front of the computer. He said he could help me and show me the problems? I asked name hes, he gave and he even new my name and what platform I was using. I don't remember the name of the company, that he said, that he was but the phone number was 0206 something something? After reading this other storys hoax here had me calm worried, he explained that the problem needs to be fixed and I must say after testing to see if he was legitimate, he even said that he would put the supervisor on... He explained to me the same thing and although I challenged somemore on what it could be anyone he said sure, but were not trying to make that you are something weird to us, cannot remember everything exactly, but I said ill insatall a virus program myself, who while he became upset, saying big companys will charge you loads just go on your computer so that I can that I you Guide in that says im? Ultimately, and after reading the other storys peoples about these scams and calls after that I hung up on him which im happy I did it, he then phones me back saying today the problem has not been corrected, in an application for Mr. family name once again on your computer. I got protection as IE firewall and software spies but I havnt got the malware protection, anyone got any idears what I can do? or how these people got my number, p.s do you recommend pc spy software new help for example?

  SCAM.

  When he calls again, tell him that you save the phone message. Tell him to hear again, or you must notify the police for internet fraud. Then hang up.

  For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• I keep getting phone calls from a man who calls himself from Windows saying: I have a virus and to pay to get rid of him!

  • This man said that it comes from windows and I have a virus and you have to pay to remove! I know it's a lie and paid no attention, but I expect some vulnerable people might do! How can I report to microsoft? Has anyone actually paid these merchant scam?
  Thank you for getting back on this type of scam.
  Yes, some vulnerable people indeed caught up.

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. It is better to avoid being scammed rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it.

  For more information, see: what to do if you think you have been scammed...

  Read more: avoid scams that use the Microsoft name fraudulently

• Phone call from a person who claims to work for Windows.

  Occasionally my old computer crashes when I read a Blog, and I have to close it manually.  When I start backup it asks if I want to send an error message.  If I do not send the message, in a few days I get a phone call from someone claiming to work for Windows and they want access to my computer.  Is it a coincedence?  It happened three times in the past months, and I know that Microsoft does not call customers.  So is there someone who works at Microsoft who does something they shouldn't?  The people who have always had Indian accents or Chinese who are difficult to understand.

  Hello

  If you need help with a Windows problem, post a message in the answers - Forums of Windows XP.

  Answers - Windows XP Forums
  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp

  ===================

  Coindence and a SCAM!

  USA., you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Received the phone call from 'Computer Maintenance of Windows operating system', is it a scam?

  Original title: scam or not

  I just got the phone is off "Windows OS computer maintenance required", I went through the senario execution because I apparently files may contain a virus.  I got a number to call back and ask for Henry 02 80060075 apparently in Sydney.  I remembered and has a call center responded in the form of windows.  After going through several id checks which they knew my CLSID number but one of them that I take now is the same number for many people.  In any case I tell them I work for a COMPUTER company and would take my computer to work with them check.  The guy said that he did not believe I worked for a COMPUTER company, because I did not understand what they are trying to help me for a very small cost of AUD $110.  After a long debate and tell him, I thought it was a scam I hung up.

  So my question is: Windows to call Manila on a Saturday night at 5:30?

  It is a popular scam. Microsoft has no unsolicited phone calls. You should read the very first post on this forum.