USB key shows in 'remove hardware safely', but not under the heading of discs

The first time I used this USB flash drive, I transferred my library iTunes from my old computer to my new laptop and it worked, but now when I plug the flash drive, nothing comes up on my laptop.  The flash drive will appear on the taskbar under 'remove hardware safely', but it is not recognized under the heading "devices with removable storage".  I tried the flash drive on other computers to see if it's just my laptop but nothing appears on the other computers either.  What should I do?

Hi kkaydance,

Let us first check if AutoPlay is enabled, follow these steps

Step 1: AutoPlay  

 

1. open AutoPlay by clicking the Start button, clicking Control Panel, on material and audio and then click AutoPlay.

2 choose an action each time you plug in a device or insert a disc.

AutoPlay

http://Windows.Microsoft.com/en-us/Windows-Vista/AutoPlay-frequently-asked-questions

Step 2: Locate the device in Device Manager

1. open Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager.

If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

2. in Device Manager, look for the USB device, and then double-click the device name.

3. under the gaze of general tab for the status of the device for any error code indicated.


http://Windows.Microsoft.com/en-us/Windows-Vista/get-help-with-Device-Manager-errors

If the problem persists,


Step 3:
run the fixit provided in the link below.

http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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