USB ports for laptop Dell Inspiron recognize devices under Vista

Hello.  I'm having a problem with the USB ports on my computer.  It's a laptop Dell Inspiron with Windows Vista.  From one day to the next the USB ports stopped recognizing any material.  I tried the system recovery and restart the computer, but it does not work.  The USB ports will not recognize anything I plug into them.  Help, please!

Hello

This could be a hardware problem and you would need support from a real computer store
(not the leeks and the glances at a BestBuy or other BigBox store) or Support of Dell.

Verify / Setup (BIOS/CMOS) often F2 settings when you start then look at the screen - make sure that USB is
permit.

Check with Support Dell, online resources and forums (for known issues).

Dell support
http://support.Dell.com/

Dell support drivers - product manual & warranty Info (left side) - and much more
http://support.Dell.com/support/index.aspx?c=us&l=en&s=DHS

Dell forums
http://en.community.Dell.com/forums/
--------------------

Follow these steps to remove corruption and missing/damaged file system repair or replacement.

Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

sfc/scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228

Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

-----------------------------------------------

Then lets refresh the USB stack

Control Panel - right CLICK on EVERYTHING - Serial USB controllers - Device Manager and UNINSTALL
all except the category itself - REBOOT - it refreshes the drive and battery USB

This KB shows XP how to and the method of Vista is identical
http://support.Microsoft.com/kb/310575

----------------------------------------------

If necessary try these two:

Tips for solving problems of USB devices - and a Mr Fixit
http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB

Hardware devices not detected or not working - Mr. Fixit
http://support.Microsoft.com/GP/hardware_device_problems

I hope this helps.

Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Tags: Windows

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