Use a redemption code?
I bought a plan of creative photography of clouds for a year, but I cannot use one of the programs because it only allows me to get trial versions, keeps asking for a redemption code. Where can I get this code? I
Cloud creative support chat (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
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Cannot install Lightroom using Leica redemption code
When I try to use my Leica redemption code to get Lightroom, I get this message:
"We're sorry, that something seems to be wrong on our end. Please try again later."
Is this a disruption temporarily (as the message says), or is something else going on?
Thank you
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
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Tried to use the Redemption Code - go to the download and Page not found
Just bought Adobe Photoshop elements 14 Best Buy. Came home and implement Adobe ID. Went to redeem with the code and he agreed, but when I try to download it says: Page not found. I read the forum and tried another link - same result. HELP PLEASE!
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
- and https://forums.adobe.com/thread/1572504
or
This is an open forum, not Adobe support... below to connect with Adobe personnel to help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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can someone help
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
- and https://forums.adobe.com/thread/1572504
or
Serial number and activation support chat (non - CC) can help
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How can I use my redemption code
Dear Sir
I bought a Canon product and thereby was a free year contract adobecloud. got serial number but when I cloud I want to to register myaccount No. toevoegen. Want it's free. How do I fix I mean all myserrienummer in full.
Sincerely rita noreildeRefer to this:
Mylenium
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Hi all
I bought yesterday after effects and Premiere Pro.
I used the code redemption I received but CC after and first are still in trial version.
My account is OK, it says I have a subscription for one year for two software...
I tried uninstalling and reinstalling several times, but it is still in trial version...
I don't understand...
Nobody helps me?
Thank you to
Corentin
Hi Corentin33,
You can also try the host file, to then download and run the Adobe Creative cloud tool cleaner and select the host setting Fix file.
The Adobe Creative Cloud Cleaner tool allows to solve installation problems
If it still gives you the same question, I would advise you Contact Customer Care
*Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.
Select the exact options indicated below in the capture to get support of screen options:
Let us know if that helps.
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I bought Photoshop Elements and followed all the instructions for download through the www.adobe.com/go/getserial because I don't have a CD player. I got the serial number, but it still won't let me download the software?
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I have a creative cloud for the student plan valid for 3 years, renewable each year.
Yesterday my first year of subscription has expired and tried to turn back, but I don't him not finished. No doubt I bought the serial number, now when I try to use the redemption code is already used, so I can't have serial number to reactivate my plan.
Someone help me, please?
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
I have
If you have used the redemption code already that it cannot be reused. If you lost and never used, then you should pursue one who sells it to you to see if they would be willing to provide another redemption code.
If you have already used the redemption code... To locate the serial number: http://helpx.adobe.com/x-productkb/global/find-serial-number.html
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I downloaded the trial version and then I bought the program and bought back the redemption code, but when I run the program it says: you are trial version has expired. When I use the redemption code once again, he said: this code is already in use.
What should I do?
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
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Lightroom 6 invalid redemption code
I tried using my redemption code and it is not valid. I tried to use o instead of zeros and vice versa, nothing seems to work.
Hi codyn
Redeem you your code to get the serial number?
If you are trying to activate the product you will need a serial number.
See redemption code help to repay.
Concerning
Assani
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Hi everyone, here's my situation:
I recently bought a Canon 70 d and he had an offer with it in partnership with Adobe: creative cloud for photography for a year. I received my redemption code and follow the instructions to activate my CC license (including Photoshop and Lightroom).
I went on https://creative.adobe.com/redeem to use the redemption code, everything worked fine until he tried to redirect me to another page (probably the download page). The page was completely empty, I refreshed it and I went back to https://creative.adobe.com/redeem . I tried to enter my redemption code, but now it does not work:
When I go on my account and look for the settings of my subscription, I see that I have the CC for the Photo:
But when I try to download apps, I can only download the free app of the trial and not full. I did install the free trial version and then try to activate the Photoshop licenses both Lighhtroom but all codes (code redemption and "activation code") are not work.so much for me)
I know the community is unable to do much for me (at least I guess) so I ask just one thing: how the f * ck can I join the Adobe technical service to help me? I searched for almost two weeks now...
Thank you all, please forgive me for my bad English, I'm french
Hi Lucas,.
Please contact support:contact customer service
I hope this helps.
Concerning
Megha Rawat
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Letters will not enter the redemption code
I'm trying to enter my redemption for PSE 13 code that was purchased in the area of Best Buy. The problem is that I can't enter all letters, numbers only. Clearly, my keyboard works fine. What should I do?
Looks like you are trying to enter a redemption code in a serial number entry (which takes only numbers). You use a redemption code to obtain a serial number. See the following...
Using redemption code
http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html
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Troubleshooting keeps taking me to a page to enter my redemption code, but I don't know how to find my redemption code? I need to activate my membership as soon as possible.
Help, please!
Use your redemption code to obtain a serial number.
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"Idle redemption code."
I bought a license for Acrobat Pro XI teaching.
I got to check my eligibility to Adobe, as well as a Redemption Code, but when I use the redemption code to retrieve my serial number I get a message saying that the code is not active. I've been on the site for help, and he gives just the same instructions that I followed. Another user on this forum said that he has had the same problem solved via the live chat with customer, but now I waited an hour or so chatting online, without response. So far, this isn't a quality experience.
If Adobe issues a redemption code, which implies not that the code is valid?
Thanks for your reply. I had already been through the Redemption Code section help, which took me through all the same steps that I had already used, with no improvement in results. I also tried to contact the customer service, which was not a good experience. Almost 4 hours waiting for one response other than "we are busy helping other customers...". »
But all is not lost. I have spent these four hours to study alternatives to Adobe and found one that meets all my needs at half the price. (That's half of the educational discount price, by the way). Downloaded. Installed. Works very well. Bye-Bye, Adobe.
I just got back my card to the retailer for a full refund.
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