Use HP eprint on HP Officejet 6500 has connected to the network

I use the e-mail address of my network printer. Send a print from my mobile, results in the printing of the first line of the attachment, then my signature. For some reason the excel table which is the attachment is not printed.

Any idea?

Abraham, Israel

Hello @Ab666 ,

Welcome to the HP forum.

I understand that the attachment is not printing. I would like to help with this.

Is can sometimes be an unsupported file format. These file types are supported.

Microsoft Word

Microsoft PowerPoint

Text (.txt) files

PDF

HTML

Images (bmp, jpg, png, gif, tiff)

Also I had problems with the signature on my causing email issues ePrint.

Try to take out of the email signature.

Also, have you tried the HP ePrint App? It can give the success of mare you then simply send an email.

I hope that was helpful. Please let me know if I can be of further assistance.

Tags: HP Printers

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