Used to install Photoshop CC (2015.5)

Similar Questions

• Problem with screen resolution after installing Photoshop CC 2015

  I've recently updated my Photoshop by installing Photoshop CC 2015.  It works very well, but all aspects of the view appear oversized, including text, icons, tools, panels, etc.  Change the font size in the preferences has no impact.  It seems that the Photoshop screen resolution has been changed, but none of my other programs were affected.  Running Windows 7 Ultimate on a Hewlett-Packard PC.  Would appreciate any advice.

  Only, I have solved my problem.  I went to the Interface edition/preferences /.  Under scaling of the user interface, the default setting is Auto.  I chose 100%, Photoshop is restarted, and I was back to the view I'm used to that.

• I "errors encountered during installation. (21)"when you try to install Photoshop CC 2015 after download and extraction of 42%

  Help, please.

  I "errors encountered during installation. (21)"when you try to install Photoshop CC 2015 after download and extraction of 42%

  Hi serhatk,

  Please check the section below

  Error 21 or DW021 when installing Photoshop CC 2015

  Kind regards

  ~ Mohit

• ERROR: DW021 try to install Photoshop CC (2015)

  What is the solution for this error when trying to install Photoshop CC (2015)?

  Exit code: 21

  Please see specific errors below for troubleshooting. For example, ERROR: DW021...

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 3 (s)

  ERROR: DW021: payload {2614BC86-757D-4293-9E25-E4E16F370A9E} Photoshop Adobe Photoshop CC 2015 Core version 16.0.0.0: 9.0.0.7 is not supported by this version: 9.0.0.6 ribs

  ERROR: DW021: payload {3FB7A108-368A-4849-A3F3-69571BAAC457} Photoshop Adobe Photoshop CC 2015 Support 16.0.0.0 version: 9.0.0.7 is not supported by this version: 9.0.0.6 ribs

  ERROR: DW021: no support included versions of load

  -------------------------------------------------------------------------------------

  Please, try this workaround and let me know if it works for you.

  1 rename this folder:

  C:\Program Files (x 86) \Common Files\Adobe\OOBE\PDApp to PDApp_old

  2. start the uninstall program office creative cloud:

  https://helpx.Adobe.com/creative-clou...

  3. install the new Creative Cloud Desktop:

  https://creative.Adobe.com/products/c...

  Kind regards

  Ashutosh

• Impossible to install Photoshop CC 2015.5, cannot open Illustrator

  Yesterday, I bought a subscription to Photoshop and Lightroom that was offered.

  I downloaded CC and Lightroom automatically downloaded/installed without problem. I tried to install Photoshop and get the "Windows updates from Microsoft to install this product are not available on this computer. Please install updates and try again. " error.

  My system IS up-to-date and after searching, I found stand-alone installers for Photoshop (only version 2015 for some reason some have not released 2015,5 files!)

  Photoshop works but I feel blurred by the update which is technically what I pay for right?

  Today, I thought I would try the demo of Illustrator, I managed to download through CC without any problems... until I actually came to open the program and now I am facing the problem of "api-ms-win-crt-runtime-l1-1-0.dll is missing".

  I run windows 7 Professional and I'll add that Lightroom (and bridge) run/open without any problems... in fact my Photoshop 2015.

  It's very frustrating because I need photoshop and I'd love to extend someday to illustrator. I hope that my 7 day trial is not over before it is resolved.

  Stand-alone installers would be INCREDIBLY useful.

  I found the solution here Error: api-ms-win-crt-runtime-l1-1-0.dll is missing

• Problem installing Photoshop CC 2015

  Hello world.

  I have a problem: I can not install Photoshop creative CC 2015 compared to the clouds. I read on the forum and on the Adobe site, and I tried to uninstall everything CC, using CC cleaning tool. Then I rebooted and installed. Then I started from the beginning. And I saw that CC Cleaner Tool can uninstall everything but a voice called "Adobe Illustrator CC 2015_19.2.0_AdobeIllustrator19 - mul. Since I am not find this file in the Mac I don't know what to do to delete everything about this in order to restart the installation.
  How can I solve this problem?

  I use a MacBook Pro with OS X El Capitan (10.11.4), with 2.4 GHz Intel Core i5, 8 GB DDR3 1600 MHz, Intel HD Graphics 3000 512 MB.

  Really thanks for the answers and sorry if the problem has already been posted, but I have not found it.
  Thank you.

  I solved the problem on mine, if I write it here.
  He was part of a file downloaded with an extension of Google Chrome. I found it in the system registry. So, it might be easy to solve if you find in your pc.
  Really thanks for the reply. Good day!

• Failed to install Photoshop CC 2015

  Hi, I managed to install the first instance of Adobe Illustrator, but I don't know why Photoshop trial cannot be installed.

  I have followed the intruction for "Exit Code 7', but nothing does. (https://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html)

  ( https://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html )

  I also ran everything under "Run as Administrator".

  PC:

  Windows 7 Home Premium

  Intel i3

  Error occurred:

  First test:

  Exit code: 7

  Please see specific errors below for troubleshooting. For example, ERROR: DF024...

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 1 Error (s)

  -Payload: Adobe Photoshop CC 2015 Core 16.0.0.0 {793C2BF7-A4FE-4608-91C9-9282C5801C21}.

  ERROR: DF024: cannot move the file in "C:\Program Files (x 86) \Common {793C2BF7-A4FE-4608-91C9-9282C5801C21} \_17_dc63989fd9a77 a18c3fe172ac4ddc304 ' to 'C:\Program Files\Adobe\Adobe Photoshop CC 2015\amtlib.dll' error 32 the process cannot access the file because it is being used by another process... Try setting the correct permissions for the specified file/folder or parent, so that the admin has the right to modify. (Seq 18)

  -------------------------------------------------------------------------------------

  Second test:

  Exit code: 7

  Please see specific errors below for troubleshooting. For example, ERROR: DF024...

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 1 Error (s)

  -Payload: Adobe Photoshop CC 2015 Core 16.0.0.0 {793C2BF7-A4FE-4608-91C9-9282C5801C21}.

  ERROR: DF024: cannot move the file in "C:\Program Files (x 86) \Common {793C2BF7-A4FE-4608-91C9-9282C5801C21} \_1809_93ee9ae6c6d 823afb04cbe08ef1a1392 ' to 'C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\DynamicLinkMediaServer\AudioRenderer.dll' error 32 the process cannot access the file because it is being used by another process... Try setting the correct permissions for the specified file/folder or parent, so that the admin has the right to modify. (Seq 818)

  -------------------------------------------------------------------------------------

  How to solve this?

  Hi Stephton06,

  Please end task associated Adobe all the processes that are creative Cloud, CoreSync, CCLibrary, CCXProcess, Adobe CEF Helper, Office of Adobe, Adobe IPC broker, Adobe Crash demon from the Task Manager. Then follow the steps below to assign permissions to the C:\Program Files (x 86) \Common Files\Adobe\ and C:\Program Files\Adobe

  1. Right-click on the Adobe folders, and then select Properties.
  2. Select the Security tab of the Properties dialog box.
  3. Click Edition, and a Security tab opens in a new window
  4. Click Add
  5. Type everyone and then click on check names
  6. Click OK
  7. Now select users "Group or user names" box one by one and check the full control box.
  8. Click on apply and Ok.

  You can also check the files and folder permissions

  "If the steps above do not work, then please rename C:\Program Files (x 86) \Common Files\Adobe\Installers\adobeTemp\ {793C2BF7-A4FE-4608-91C9-9282C5801C21} \_12_627d4d9042b0b d924bfc683253a77397 ' {793C2BF7-A4FE-4608-91C9-9282C5801C21} \_12_627d4d9042b0b d924bfc683253a77397.old and try again to install Photoshop.

  Please let us know if you still face problems.

  Kind regards

  Shelly

• Re-installing photoshop CC 2015? terrible bug right now!

  I had a really nasty bug, glitch in my last update of Photoshop CC 2015, the colors just outside floats and its all just impossible to do anything. I am a professional photographer and do a lot of post-processing of files Raw and its important I operate quickly.

  Is it possible to uninstall the current version and then reinstall it back again?

  Thank you. Christian

  Hi Christian,

  Could you post a screenshot illustrating the problem with Photoshop?

  Also at the same time, try to install a previous version of CC 2014 suite How to find and install previous version of Adobe Apps in CC 2015 | Adobe Customer Care Team

  Kind regards

  Assani

• Exit code: 146 to install photoshop CC 2015.5

  I have problems to install Adobe Photoshop CC (2015.5). Installation stops at 88%, and the following message is displayed:

  "< PRE > Exit Code: 146.

  -------------------------------------- Summary --------------------------------------

  -fatal error 2, 0 error (s), 1 warning (s)

  FATAL: Error (Code = 146) the 'MoveDirectoryCommand' command for package: 'AdobePhotoshop17-Core_x64', version: 17.0.0.88

  FATAL: An error has occurred in the installation of the package (name: AdobePhotoshop17-Core_x64 Version: 17.0.0.88). Error code: '146'

  WARN: Cannot move the directory 'C:\adobeTemp\ETRBA25.tmp\1\Application' to ' C:\Program Files\Adobe\Adobe Photoshop CC 2015.5'.

  -------------------------------------------------------------------------------------

  "< / PRE >.

  Someone help me please, I need this emergency programme!

  leaving the cc app.

  suspension av/anti-malware.

  Right-click on the application of cc > click 'run as administrator '.

• Error 160 installing Photoshop CC 2015.5

  When you try to install Photoshop I get the error code 160. I checked the registry permissions to ensure full access, but it still does not work. Can any ideas on how I fix?

  Run the cleaning Adobe tool and if necessary remove Adobe Photoshop cc.  [Do not select clean all the option, because it would remove all installed Adobe apps]

  http://download.Macromedia.com/SupportTools/Cleaner/Win/AdobeCreativeCloudCleanerTool.exe

  Go to C: > Program Files > Adobe.

  If present rename or delete the folder Adobe Photoshop CC.

  Optional step:  Run any registry/PC cleaning tool to remove the reference invalid or unnecessary registry keys left remnant of the files created when you attempt to install app.

  Carefully follow the steps below:

  

  In the Windows search text box type CMD, it will give search results:

  Important: right-click on "Command prompt" Options and select "Run as Administrator".

  

  It will open the command prompt in elevated mode window.

  Step 2)

  Now copy command below can do a right-click on the black prompt screen window, select the paste option and press the Enter key.

  NET user administrator / Active: Yes

  

  You should see a message that the command completed successfully.

  Step 3)

  Restart the computer and the connection to the user named ' administrator' account, and then try again to install Photoshop cc.

  

  Note:

  To disable the hidden administrator account, you can follow the same steps above and use command below.

  NET user administrator / active: No.

• Re install photoshop cc 2015

  How can I re install photoshop cc2015

  Ideally, you will want to use the creative cloud desktop application:

  Uninstall or remove Adobe Creative Cloud applications

  Once this is done, you can reinstall using the CC desktop application.

• used to install Photoshop 13 off disk.  Can I download and use always the serial number out of the box?

  Tried everything to install Photoshop elements 13.  Is 11%.  There is a problem of C++ even if there is no problem!  My question is can I download it from Adobe and use the serial number on the box?

  Yes, you can download and use the serial number you have.

  PES 10, 11, 12, 13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

• Used to install Photoshop CC

  I tried to install Photoshop CC (Trial Version) 3 times. I get the error «Installation failure - learn more» When I click on that it says "Installation is complete although some optional components failed to install correctly. (6) "if I click on learn more I get this."

  < PRE > exit code: 6

  Please see specific errors below for troubleshooting. For example, the ERROR:

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 4 (s)

  -Payload: Package redistributable Microsoft Visual C++ 2012 (x 64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20}.

  ERROR: third charge useful Installer vcredist_x64.exe failed with exit code: 2147942750

  ERROR: Failure of the Package redistributable Microsoft Visual C++ 2012 (x 64) to repair. Please try to fix it by double-clicking the executable file to "C:\Users\MATTH_~1\AppData\Local\Temp\{601CD07D-441E-40CA-B11B-22C06ACF1D51}\Photoshop_15 _LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x 64) \vcredist_x64.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 64) Microsoft Web site - www.microsoft.com

  -Payload: Package redistributable Microsoft Visual C++ 2012 (x 86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC}.

  ERROR: third charge useful Installer vcredist_x86.exe failed with exit code:-2147024546

  ERROR: Cannot install the Microsoft Visual C++ 2012 Redistributable Package (x 86). Please try to install by double-clicking the executable file to "C:\Users\MATTH_~1\AppData\Local\Temp\{601CD07D-441E-40CA-B11B-22C06ACF1D51}\Photoshop_15 _LS20_win64\Adobe CC VC 2012 Redist (x 86) 2014\payloads\Microsoft \vcredist_x86.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 86) from the Microsoft Web site - www.microsoft.com

  -------------------------------------------------------------------------------------

  < / PRE >

  Thanks in advance!

  1 - System Setup > Boot > Boot options click on 'Safe boot' > OK and then click on restart.

  2. delete the folder "Program Files (x 86) \Common" and Mac "/ Library/Application Support/Adobe/caps»

  3. install Adobe CC another Again... After the installation is done... System configuration > off "safe boot" and click OK and then click on restart.

  .......... Works 100%...

  InDesign CC

  Hearing CC

  InCopy CC

  Media encode CC

  Prelude CC

  First Pro CC

  Illustrator CC

  Photoshop CC

  After the effect CC... OTHER

• Failed installing Photoshop CC 2015

  Exit code: 34 please see specific errors below for troubleshooting. For example, the ERROR:

  -Summary - 1 fatal Error (s), 0 error (s)

  FATAL: Payload "Camera profiles Installer_9.0_AdobeCameraRawProfile8.0All 9.0.0.61 {36BF72E8-4EE9-4868-AB3F-1ABF6FABDE7E}" information not found in Media_db.  -------------------------------------------------------------------------------------

  Hi ramb.

  Please update the plugin manually Camera Raw for Photoshop CC 2015, see the link: Camera Raw of Adobe Photoshop CC and CS6 Installer

  In addition, you can consult the discussion below to solve the problem.

  Exit code: 34

  Let us know if that helps.

  Kind regards

  Mohit

• I can't install Photoshop CC 2015

  Dear support

  When I try to install Photoshop CC, I get this message:

  
  Exit code: 34

  Please see specific errors below for troubleshooting. For example, the ERROR:

  -------------------------------------- Summary --------------------------------------

  -fatal error 1, 0 error (s)

  FATAL: Payload "Camera profiles installed 9.0.0.23 {3F023875-4A52-4605-9DB6-A88D4A813E8D} ' not found in Media_db information.

  -------------------------------------------------------------------------------------

  My environment is Intel Core i7, 16 GB Ram, Windows 7.

  I have already installed Illustrator and it works without a problem

  Do you know how can I solve it?

  Thank you

  Try this, go to C:\Program Files (x 86) \Common Files\Adobe

  Change the names of these folders

  Change Adobe PCDold Adobe PCD

  change backup backupold

  change caps to capsold

  Now try to start the installation again.

  Hope that helps

  Terri