Problem installing Photoshop CC 2015

Similar Questions

• Problem installing Photoshop CC 2015 - Proxy password

  I downloaded the installer directly from ProDesignTools.com site, as our corporate creative cloud Setup network blocks.

  The download took place without a hitch, but I can't install the software.

  I wonder for the network proxy login and the password, but I think that the software is always blocked by our security settings.

  Is their way to install in advance and save the product later?

  I remember this problem with the 2014 version.

  Screengrab attached.

  Any help would be most appreciated.

  Well Jim, for this please contact customer service

• Problem installing Photoshop CC (2015) update failed

  Exit code: 15

  Please see specific errors below for troubleshooting. For example, ERROR: DW051...

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 1 Error (s)

  ERROR: DW051: dependence of session support {3E7FC757-D497-4C89-A935-7D38E2164E85} static Photoshop Camera Raw 8 8.0 technology has changed.

  -------------------------------------------------------------------------------------

  Help, please!

  Thank you!

  Your system is compatible with the software, you have delete Adobe file of the below mentioned places?

  • Users /[user]/ Library/Application Support
  • / Library/Application Support

• Problem with screen resolution after installing Photoshop CC 2015

  I've recently updated my Photoshop by installing Photoshop CC 2015.  It works very well, but all aspects of the view appear oversized, including text, icons, tools, panels, etc.  Change the font size in the preferences has no impact.  It seems that the Photoshop screen resolution has been changed, but none of my other programs were affected.  Running Windows 7 Ultimate on a Hewlett-Packard PC.  Would appreciate any advice.

  Only, I have solved my problem.  I went to the Interface edition/preferences /.  Under scaling of the user interface, the default setting is Auto.  I chose 100%, Photoshop is restarted, and I was back to the view I'm used to that.

• I "errors encountered during installation. (21)"when you try to install Photoshop CC 2015 after download and extraction of 42%

  Help, please.

  I "errors encountered during installation. (21)"when you try to install Photoshop CC 2015 after download and extraction of 42%

  Hi serhatk,

  Please check the section below

  Error 21 or DW021 when installing Photoshop CC 2015

  Kind regards

  ~ Mohit

• I face a problem in photoshop cc 2015. When I close a tab, then a pop - up massage a problem caused the program to stop working correctly. Please close the program. solve this problem

  I face a problem in photoshop cc 2015. When I close a tab, then a pop - up massage a problem caused the program to stop working correctly. Please close the program. solve this problem

  Try to uncheck 'use graphics processor' in preferences and restart Photoshop.

  

• ERROR: DW021 try to install Photoshop CC (2015)

  What is the solution for this error when trying to install Photoshop CC (2015)?

  Exit code: 21

  Please see specific errors below for troubleshooting. For example, ERROR: DW021...

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 3 (s)

  ERROR: DW021: payload {2614BC86-757D-4293-9E25-E4E16F370A9E} Photoshop Adobe Photoshop CC 2015 Core version 16.0.0.0: 9.0.0.7 is not supported by this version: 9.0.0.6 ribs

  ERROR: DW021: payload {3FB7A108-368A-4849-A3F3-69571BAAC457} Photoshop Adobe Photoshop CC 2015 Support 16.0.0.0 version: 9.0.0.7 is not supported by this version: 9.0.0.6 ribs

  ERROR: DW021: no support included versions of load

  -------------------------------------------------------------------------------------

  Please, try this workaround and let me know if it works for you.

  1 rename this folder:

  C:\Program Files (x 86) \Common Files\Adobe\OOBE\PDApp to PDApp_old

  2. start the uninstall program office creative cloud:

  https://helpx.Adobe.com/creative-clou...

  3. install the new Creative Cloud Desktop:

  https://creative.Adobe.com/products/c...

  Kind regards

  Ashutosh

• Re-installing photoshop CC 2015? terrible bug right now!

  I had a really nasty bug, glitch in my last update of Photoshop CC 2015, the colors just outside floats and its all just impossible to do anything. I am a professional photographer and do a lot of post-processing of files Raw and its important I operate quickly.

  Is it possible to uninstall the current version and then reinstall it back again?

  Thank you. Christian

  Hi Christian,

  Could you post a screenshot illustrating the problem with Photoshop?

  Also at the same time, try to install a previous version of CC 2014 suite How to find and install previous version of Adobe Apps in CC 2015 | Adobe Customer Care Team

  Kind regards

  Assani

• Impossible to install Photoshop CC 2015.5, cannot open Illustrator

  Yesterday, I bought a subscription to Photoshop and Lightroom that was offered.

  I downloaded CC and Lightroom automatically downloaded/installed without problem. I tried to install Photoshop and get the "Windows updates from Microsoft to install this product are not available on this computer. Please install updates and try again. " error.

  My system IS up-to-date and after searching, I found stand-alone installers for Photoshop (only version 2015 for some reason some have not released 2015,5 files!)

  Photoshop works but I feel blurred by the update which is technically what I pay for right?

  Today, I thought I would try the demo of Illustrator, I managed to download through CC without any problems... until I actually came to open the program and now I am facing the problem of "api-ms-win-crt-runtime-l1-1-0.dll is missing".

  I run windows 7 Professional and I'll add that Lightroom (and bridge) run/open without any problems... in fact my Photoshop 2015.

  It's very frustrating because I need photoshop and I'd love to extend someday to illustrator. I hope that my 7 day trial is not over before it is resolved.

  Stand-alone installers would be INCREDIBLY useful.

  I found the solution here Error: api-ms-win-crt-runtime-l1-1-0.dll is missing

• Exit code: 146 to install photoshop CC 2015.5

  I have problems to install Adobe Photoshop CC (2015.5). Installation stops at 88%, and the following message is displayed:

  "< PRE > Exit Code: 146.

  -------------------------------------- Summary --------------------------------------

  -fatal error 2, 0 error (s), 1 warning (s)

  FATAL: Error (Code = 146) the 'MoveDirectoryCommand' command for package: 'AdobePhotoshop17-Core_x64', version: 17.0.0.88

  FATAL: An error has occurred in the installation of the package (name: AdobePhotoshop17-Core_x64 Version: 17.0.0.88). Error code: '146'

  WARN: Cannot move the directory 'C:\adobeTemp\ETRBA25.tmp\1\Application' to ' C:\Program Files\Adobe\Adobe Photoshop CC 2015.5'.

  -------------------------------------------------------------------------------------

  "< / PRE >.

  Someone help me please, I need this emergency programme!

  leaving the cc app.

  suspension av/anti-malware.

  Right-click on the application of cc > click 'run as administrator '.

• Failed to install Photoshop CC 2015

  Hi, I managed to install the first instance of Adobe Illustrator, but I don't know why Photoshop trial cannot be installed.

  I have followed the intruction for "Exit Code 7', but nothing does. (https://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html)

  ( https://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html )

  I also ran everything under "Run as Administrator".

  PC:

  Windows 7 Home Premium

  Intel i3

  Error occurred:

  First test:

  Exit code: 7

  Please see specific errors below for troubleshooting. For example, ERROR: DF024...

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 1 Error (s)

  -Payload: Adobe Photoshop CC 2015 Core 16.0.0.0 {793C2BF7-A4FE-4608-91C9-9282C5801C21}.

  ERROR: DF024: cannot move the file in "C:\Program Files (x 86) \Common {793C2BF7-A4FE-4608-91C9-9282C5801C21} \_17_dc63989fd9a77 a18c3fe172ac4ddc304 ' to 'C:\Program Files\Adobe\Adobe Photoshop CC 2015\amtlib.dll' error 32 the process cannot access the file because it is being used by another process... Try setting the correct permissions for the specified file/folder or parent, so that the admin has the right to modify. (Seq 18)

  -------------------------------------------------------------------------------------

  Second test:

  Exit code: 7

  Please see specific errors below for troubleshooting. For example, ERROR: DF024...

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 1 Error (s)

  -Payload: Adobe Photoshop CC 2015 Core 16.0.0.0 {793C2BF7-A4FE-4608-91C9-9282C5801C21}.

  ERROR: DF024: cannot move the file in "C:\Program Files (x 86) \Common {793C2BF7-A4FE-4608-91C9-9282C5801C21} \_1809_93ee9ae6c6d 823afb04cbe08ef1a1392 ' to 'C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\DynamicLinkMediaServer\AudioRenderer.dll' error 32 the process cannot access the file because it is being used by another process... Try setting the correct permissions for the specified file/folder or parent, so that the admin has the right to modify. (Seq 818)

  -------------------------------------------------------------------------------------

  How to solve this?

  Hi Stephton06,

  Please end task associated Adobe all the processes that are creative Cloud, CoreSync, CCLibrary, CCXProcess, Adobe CEF Helper, Office of Adobe, Adobe IPC broker, Adobe Crash demon from the Task Manager. Then follow the steps below to assign permissions to the C:\Program Files (x 86) \Common Files\Adobe\ and C:\Program Files\Adobe

  1. Right-click on the Adobe folders, and then select Properties.
  2. Select the Security tab of the Properties dialog box.
  3. Click Edition, and a Security tab opens in a new window
  4. Click Add
  5. Type everyone and then click on check names
  6. Click OK
  7. Now select users "Group or user names" box one by one and check the full control box.
  8. Click on apply and Ok.

  You can also check the files and folder permissions

  "If the steps above do not work, then please rename C:\Program Files (x 86) \Common Files\Adobe\Installers\adobeTemp\ {793C2BF7-A4FE-4608-91C9-9282C5801C21} \_12_627d4d9042b0b d924bfc683253a77397 ' {793C2BF7-A4FE-4608-91C9-9282C5801C21} \_12_627d4d9042b0b d924bfc683253a77397.old and try again to install Photoshop.

  Please let us know if you still face problems.

  Kind regards

  Shelly

• Problems with Photoshop cc 2015.5

  I use Photoshop CC 2015.5. My text will disappear and reappear, too, when I'm on a layer and you try to move the image, it jumps to the top layer. The only way I can move the selected layer is if I use the arrow keys.

  I use a Mac.

  Any advice would be appreciated.

  Thank you

  The other problem is with the layers.  If I have a layer has highlighted, and I want to move the image, he climbs to the top layer, I can move the highlight layer only if I use the arrow keys.

  Select the move tool and make sure that the Options bar. Automatic selection is turned on?

  

• Failed installing Photoshop CC 2015

  Exit code: 34 please see specific errors below for troubleshooting. For example, the ERROR:

  -Summary - 1 fatal Error (s), 0 error (s)

  FATAL: Payload "Camera profiles Installer_9.0_AdobeCameraRawProfile8.0All 9.0.0.61 {36BF72E8-4EE9-4868-AB3F-1ABF6FABDE7E}" information not found in Media_db.  -------------------------------------------------------------------------------------

  Hi ramb.

  Please update the plugin manually Camera Raw for Photoshop CC 2015, see the link: Camera Raw of Adobe Photoshop CC and CS6 Installer

  In addition, you can consult the discussion below to solve the problem.

  Exit code: 34

  Let us know if that helps.

  Kind regards

  Mohit

• Problem with Photoshop CC 2015, crashes when you click PRINT

  Hi all, I have problem with protoshop CC 2015. When I click on 'print', photoshop crashes. It happens when I am trying to print pictures that I printed before. New images work fine. It seems that there is save the settings to print on these images and photoshop can not find them because the printer driver has been reinstalled. How to solve this problem?

  The HP printer driver crashes - so HP is the only party that can help you, because they have to correct the bug in their printer driver is the cause of the crash.

• I can't install Photoshop CC 2015

  Dear support

  When I try to install Photoshop CC, I get this message:

  
  Exit code: 34

  Please see specific errors below for troubleshooting. For example, the ERROR:

  -------------------------------------- Summary --------------------------------------

  -fatal error 1, 0 error (s)

  FATAL: Payload "Camera profiles installed 9.0.0.23 {3F023875-4A52-4605-9DB6-A88D4A813E8D} ' not found in Media_db information.

  -------------------------------------------------------------------------------------

  My environment is Intel Core i7, 16 GB Ram, Windows 7.

  I have already installed Illustrator and it works without a problem

  Do you know how can I solve it?

  Thank you

  Try this, go to C:\Program Files (x 86) \Common Files\Adobe

  Change the names of these folders

  Change Adobe PCDold Adobe PCD

  change backup backupold

  change caps to capsold

  Now try to start the installation again.

  Hope that helps

  Terri