User Windows will not forget ADE

Have a lot of problems with my Adobe ID and Adobe Digital Editions. Tried to uninstall computer (six or seven times) but every time I reinstall, it's as if I never uninstalled it, my ID is automatically connected so my problems (My Kobo does not recognize new books transferred even if it worked fine last night). I tried something new and a new Windows user and signed in my Adobe ID and it worked. It solves my problem only temporarily because my books are all on my another Windows account and I'm not going to create a new windows account each time that ADE no longer works and I have to uninstall it. I saw on the forum that the initial problem happens a lot and a lot of people (books library not recognizable Kobo when Adobe ID has not been changed, Kobo or on computer). Is there anyway to make my computer (windows account #1) forget that I ever had of ADE intalled?

Thanks for your help!

It worked for me. Follow the flow of data and delete the folder adept. May take a few minutes for your computer to make the change. Disconnect and reconnect your device. Click help to authorize.

Thanks, Nanaky!

Tags: Adobe

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