User32.dll Problem__

I am running XP Professional. I have a virus it is indicated in the file c:\windows\system32\user32.dll after trying many fixes suggested by my antivirus provider (Bullguard) they offer now use the Windows Recovery Console to replace the file user32.dll with that on my original windows CD. By following the instructions in the Microsoft 315241 support article I can rename the file user32.dll as user32.bak OK but when I try to expand/copy the file from the Windows CD, using the expand c:\windows\system32 d:\i386\user32dl_ I get an error stating that "the system does not file or the specified directory. It's as if the pc does not see the drive d: (cd), but it must be because he used to start Recovery console program. Can anyone suggest what is wrong or I'm doing something wrong? Thank you, KEVIN

Thanks, OK Mike. Moreover, for some reason any Microsoft wouldn't let me in so I had to ask a new password that doesn't let me use my original username (where the slight modification). Interestingly, I had tried directly access to the D drive (Yes the CD drive is D) the RC, but it wouldn't let me change for her (all very strange), I could work only of in the C drive - I don't understand that everything as the D drive must have worked it was where I ran RC of!)

Anyway, I solved the problem in a different way. I found the file in the folder cache dll in system 32 and after you rename the .bak version suspicious, I copied the version of dll cache intot the System 32 and then deleted the rrenamed one folder. This seems to have done the trick and a virus scan has now no current infection.

Thanks for your help.  KEVIN

Tags: Windows

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