using the window

Windows in Help and support for pop so I use my keys above the keyboard, but not on my keyboard key

Hello

Please keep us updated on the status of the issue.

I suggest to open the on-screen keyboard and check if the numeric keypad works fine.

Check out the link to open the on-screen keyboard: Type without using the keyboard (on-screen keyboard)

If the problem persists with the keyboard on the screen, then it might be possible that these keys don't work because due to appropriate drivers.

You can visit the manufacturer's website to download and install the latest drivers for the keyboard and check if that helps.

Please reply with the results, in order to help you solve the problem.

Thank you

Tags: Windows

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