Using VGA input on screen HDMI TV. Some software generates blank video screens

Computer is HPE-140f with Nvidia GeForce GT 230 and a HP w2338h monitor.  I only use the VGA input to the monitor. (My HDMI port use UVerse HDTV for viewing).

Two programs from sending me blank screens for their live video.  One is VisualStudioPro by Corel.  All the features work except for video capture from DV recorder.  The video part is black.   Captured video is saved and if I edit it with other vendors software and then return to VideoStudioPro, it displays and re - edit correctly using the same screen.

The other is Logitec alert Commander who is a 3 camera system which feeds on my router.  It displays the components of video display properly including the text and provides a small thumbnail view properly in the lower right corner and windows pop up on the screen when movement is detected (also the thumbnails).  However, it displays "live video" and white "video playback.  The windows business expansion are gray but dividers always show.

Is it possible that these software drivers try to display my unsucessfully to screen VGA HDMI Windows?

Is it a driver problem or a problem with the fact that I do not use the HDMI compatible card in the computer?

I loaded each update and visited the center of support of each provider and each community forum I can find: Corel, Microsoft, Logitech, Nvidia to date without any help.  Any other video presentation software correctly at all times: Roxio, Microsoft media, QT, Flash, various information, youtube channels, etc.   Just these two programs send blank components in normal views Where the video is supposed to be.

Thanks for reading.

This problem is corrected.    Trevor Logitech support suggested that I turn off the pilot mirror RC HP.

It fixed immediately.

I understand several websites that it is a common problem with HP and it is used by HP support only if it is necessary to romoting diagnose a problem.   I am appaled that someone from HP has not yet responded to my problem.

Logitech remained on the problem and contacted me at least a dozen times and it wasn't even their problem.   They rock.

Jim

Tags: HP Desktops

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