Validity Sensor (VFS301) does not not portable dm4

Just bought a Pavilion laptop provided with the scanner of validity Fingerpring dm4. As soon as I bought the laptop, I was quick to install Windows 7 Pro 64-bit because my job requires additional features in Win 7 Pro. The BONE that was preinstalled was Win 7 Home Premium

So, here is my problem, the scanner fingerpring does not work. I have the correct driver installed on the site of hp (found here) and after the reboot, it still does not work. I installed the hp Support application that scans my notebook for the latest drivers and found no update needed. I have not tried roll back driver option is unavailable (one pilot has ever been installed anyway) and I also tried to uninstall the driver, reboot, reinstall the driver, reboot, and it still does not work. I also tried to do the same thing just previously mentioned but this time as an administrator (right click, "run as Administrator") running of the facility. Still nothing... I tried also to navigate to the folder of the driver on C:\ then runing the application as an administrator, but always come up short handed...

Sometimes the light as his work, but when I use to register my fingerprints, it just won't do anything.

Is there another piece of software in addition to the driver I need to install to get this working?

Please help, thanks!

-Jacob

Click Start , type device in the search box, and select Device Manager from the list of search results.

Tags: Notebooks

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