PS CS6 installation problem - have valid code but does not program them
I bought a license for CS6 PS several months ago. It worked fine on my old computer. I just got a new computer. So I disabled the copy I had on the old machine and uninstalled as well.
The new computer running Windows 8.1. The former were Win7 if it matters.
I went to my account and use the download links to download the software. The installation process seems very complicated, but I think that I have finally installed. When I click on "configuration" in the directory CS6 I'm taken to a page asking if I have a license, or if I just want to test. I click on the license option and enter my license code valid. But then I get a message telling me that my code is valid, but there is no corresponding product installed. I'm puzzled. There is a menu drop-down asking me to select my product but PS CS6 is not an option. PS Extended CS6 is an option. But if I choose it tells me that my code is not accepted or something like that.
It's really frustrating. Is average what Adobe trying to force everyone in CC?
But then I get a message telling me that my code is valid, but there is no corresponding product installed.
Sounds like your CS6 serial number is an upgrade, not a full version.
If it's an upgrade, then the CS6 installer asks you to enter the serial number of a product calling it earlier (for example, CS5) to determine your eligibility to use the upgrade serial number.
Tags: Adobe
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