Verification of updates TMS does not occur automatically
Cisco dear community,
I have the following "problem":
We now use the TMS 15.0.1 - until we have an old Version 14. I have the following problem:
Normally in the TMS under systems > Navigator - if I go on my unique endpoints in the list it shows me automatically if there is an update to software that is necessary, or if the contract runs out and so on. Now with the new Version of TMS 15.0.1 all my extremities appear under service contract > status > unknown. If I go on "Check for Updates" it takes a while, and then he shows me for example "new Version of the software", as well as the status of the Service contract. But after a while, I click on the same endpoint and it shows me once again to 'unknown '. So now all my Don t of show me endpoints automatically if there is a new Version of the software, or if the contract runs out. This has worked well with my old TMS version 14. You have any ideas if this is a known bug, or if I change some settings?
Under administrative tools > Configuration > network settings > automatic software update is the following game:
Automatically check updates: Yes
Service URL: https://tms-update.cisco.com/webservices/product/v1.0/Software/SoftwareS...
Web Proxy address: Here is our set of Proxy
Also think it helps if I update to Version 15.1.0 which was released mit December?
Thank you very much!
Best regards
Luise
Try to go to administrative tools > Configuration > Network Settings and turn the "automatically Check for Updates" on Yes and click on the "Save" button.
If it is already set to Yes, turn it no. first (and save), then back to Yes (and save).
Wayne
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Tags: Cisco Support
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