version of Adobe lightroom 4 installation and upgrade

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  Hello

  Please see Lightroom and Creative Cloud FAQ

  Hope that helps!

  Kind regards

  Sheena

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  Pablosierra you receive this error because the AAMDetect plug-in has not been installed.  Please start the installation through the creative application of Cloud Desktop process directly.  You can find more details on how to install applications Adobe Creative provided with your membership to Creative Cloud help | Install, update, or uninstall applications.

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  I have a HP 15 Notebook PC with touch screen.

  The product number is J2X64UA #ABA.

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  To be sure, we have the right, your laptop has the memory access panel on the bottom as shown on the age of 12?

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  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.