Version of Skype 7.0.0.102 works only on Windows 7

We all use Skype in the office to send instant messages to each other. One of my colleagues who use Windows 7 has a problem with Skype where it has stopped working,

I checked the error log and it is showing this:

Description:

Name of the failing application: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add

The failed module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Offset: 0 x 00570000

ID of the process failed: 0x1cb8

Start time of application vulnerabilities: 0x01d01adb4f2f99a5

The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe

Path of the failing module: unknown

Report ID: 34412117-89f3-11e4-99f4-14dae96dfd05

The event XML:

http://schemas.Microsoft.com/win/2004/08/events/event">

1000

2

100

0 x 80000000000000

58905

Application

Skype.exe

7.0.0.102

54897add

unknown

0.0.0.0

00000000

c0000005

00570000

1cb8

01d01adb4f2f99a5

C:\Program Files (x86)\Skype\Phone\Skype.exe

unknown

34412117-89f3-11e4-99f4-14dae96dfd05

Anyone know the solution? Everyone in the office can use Skype very well because we are on different operating systems.

Update Internet Explorer to the currently most recent IE11 version:

http://www.Microsoft.com/en-us/download/Internet-Explorer-11-for-Windows-7-details.aspx

Install the latest version of Flash Player for Internet Explorer:

http://get.Adobe.com/flashplayer/

Open the link above in Internet Explorer.

Tags: Skype

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