video blocked removal of my Outbox on Windows 8/HP desktop e-E-mail

I could really use someone's help.  My computer is bogged down because I have an msn.com e-mail icon that has three items stuck in the Outbox.  There is no icon to the trash to empty this folder, so I can't send or receive any message.  I can do it from my IPOD, but I want to remove the server to clear my PC HP Pavilion 23.  Century link referred me to microsoft and they can't help me because I have the free email.  I can access only information. online but I can't find any information about Windows 8, only 7 and XP.

Thanks for any help

Hi Peggy,

Please answer these questions to better understand the issue.

  1. Are you facing this problem with the application Mail on Windows 8?
  2. You use wired or wireless?
  3. Remember to make changes on the computer before the show?

This problem may occur if the application is not configured correctly, the application settings are incorrect or if the application is not updated. Let's try a few steps to solve the problem.

Method 1: I suggest that you turn off Wi - Fi or LAN Internet setting and turn off (disconnect from the Internet), then you can see that remove an icon will appear on the top right of the Outbox, now you can delete your emails that is stuck in your Outbox.

If the problem persists, follow the next method.

Method 2:
Let's first run the troubleshooter app and check if it helps.

Solving the problems of the app

If the problem persists, I suggest you try the procedure described in the article and see if it helps.

Solving problems with a soft

See the article for more information.

Messaging app for Windows

Hope this information helps. Answer the post with an up-to-date issue report to help you further.

Tags: Windows

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