Video no export / backup of Gallery

Hello

I can 't save all videos of may 2016 in my Gallery. I have the latest version of Premiere Clip and a new phone (samsung galaxy s4) android, updated and everything, but for some strange reason, I can 't save videos that were made in may or before that. All the videos I've done after may can be exported to my Gallery. I even tried with another phone, but it didn't work. Can anyone help me please with this problem, which may have been the same problem or knows how to solve?

Hello

Can you please help me understand where you try to export the videos to your gallery?

Did you try to connect to a different network and see if there is any difference?

Kind regards

Sheena

Tags: Premiere

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