Video not download the module
Dear support team,
I downloaded two modules with videos, but now whenever I have try and create a new module and upload a video to the download screen remains at 0% and nothing will post.
I asked him the maximum size of each video, which can be downloaded and was informed that it should not exceed 600 MB. But now, even if they are less than 600 MB, I am still unable to download these. Kindly advice what to do.
Thank you
Best regards
Hala Alturki
Hello
My apologies for the issues that you are facing while downloading and updating of the modules first. We will have to review the module and check the issue. I you send a private message with our contact information. Please reply and we will contact you and help you with the problem.
Kind regards
MILIN
Tags: Captivate Prime
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