I bought creative cloud but phoshop saying that my purchase was expired I do not know how to use photoshop
I bought creative cloud but phoshop saying that my purchase was expired I do not know how to use photoshop
Please refer to Cloud Creative applications back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
Tags: Adobe
Similar Questions
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Hi, my trial version of Lightroom 5 has expired recently and I bought now fully. I downloaded the CD on my Mac, but when I open again the Lightroom application, it always says that the trial has expired. Does anyone know how I can update so I can finally use again? I appreciate really all help! Thank you!
Joanne, please remove your current installation of Photoshop Lightroom by using the uninstall program located in the/Applications/Utilities/Adobe Installers.
You will then want to download Adobe Photoshop Lightroom 5.7.1 of Adobe - Lightroom: for Macintosh. The update contains the entire application. Photoshop Lightroom cannot be installed through the Adobe Creative Cloud Desktop application and still be allowed with a serial number.
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I bought Creative Cloud but he says: I am using a trial
I paid for a year in its entirety for creative cloud. The payment is taken from my bank account, but all my creative programs cloud say I am using a 30 day trial.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I bought creative cloud, but all of a sudden, I found that some of them said trial on that why is it?
log out and then back to your desktop app cc using the same adobe used to id register, you are connected is no longer in your Creative Cloud applications
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I just did an Adobe ID and bought Creative cloud half an hour ago. A single application (Photoshop) is being downloaded, but the rest of the applications on the Cloud Creative mac app say 'Try' / 'test Downlaod"instead of allowing me to download. I bought the Plan of all applications. Why is this happening?
Are you this announcement with two pieces of identification? I just bought creative cloud, but I always shows me a "Downlaod trial" option on the computer application + website
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I bought creative cloud, but he always keeps in trial version.
I bought creative cloud, but he always keeps in trial version. and I click on "Join Now" on the starting window of photoshop, it will send me to buy creative cloud. I can not find anywhere to register or enter the activation code, I don't know how to do, please help! Thank you!
Download/install the desktop application, connect and install applications subscription.
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.htmlSign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.htmlInstall, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html -
I am trying to improve my Creative Suite 5 to creative cloud but to myself that I have are not eligible for the upgrade, did someone knows why?
If you have the education version you are not eligible due to the delivery of the HIGH education
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I can NOT connect my Facebook account to make Yahtzee can access my contacts. He said that Facebook is not configured on this phone. ??? What this mean and how can I solve this problem? I have also a certificate has expired and do NOT know how to get a certificate of update. ? Please Help, I have NOT been able to get help from any of these Issuea. Very frustrated. Please contact me by txt on my iPhone 352-257-9403 if possible. Thank you for your support
iOS 9.2.1
certificate is daily horoscope
wwhat the devil is and why it has expired?
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I bought creative cloud, but I can't use one of the applications.
I already bought a package with creative cloud, but I'm unable to open all the apps. They say I have to buy each application separately, but I'm already paying for them. When I try to open them, it takes me directly in the window of the trial, saying that my trial is over. How can I solve this problem?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I bought creative cloud but I use the trial version
Hello.
Last month, I bought Creative Cloud Student and Teacher Edition for one year. I used the trial version for a month and it expired today, but now I can't use the full version. My membership details said that I indeed bought the CC, but it doesn't seem to work. The account is the same, everything seems as it should work. Unfortunately, this isn't. When I enter the redemption code, it says that the code has already been done. Can someone help me?
I have a MacBook Pro 13 "mid-2012.
Hello
I have the fix, been makes me crazy, so had to go at the bottom of this, follow these steps (on Mac):
Go / go to the folder / and Type ~/Library
Next opening of Application Support / Adobe / OOBE
Place opm.dp in the trash, make sure that you have to empty it if you cannot you must ensure all Quit creative cloud applications include Creative Cloud Desktop Application
Then go / go to the folder / and type / library
Next opening of Application Support / Adobe
Scroll down and rename SLCache to SLCache_old
also rename SLStore to SLStore_old
That's all. Launch no matter what Application of CC, will launch the Application Manager, click to register, sign in, then the application should open without any problems
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I bought Creative Cloud, but cannot download it
I have bought creative cloud at the special $ 30 a month, but price when I go on the site, according to the applications, it says install trial version. How do recognize my purchase and I would like to download it? I am a Mac user.
Don't you tried disconnecting and Signing In?
https://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
If so, follow the procedure below:
(1) right click on the Finder on dock icon and select the option "Go - To Folder."
(2) you will get a text box, type in below mentioned command and then press 'return './ etc
(3) it opens the etc folder, please search for the file named ""host " and copy the same office screen.it"
(4) double click on the Hosts file, it will open it with TextEdit.
Let me know if you see any Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?
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When I got my laptop fixed they gave me adobe master collection cs6 free and she is saved. but when I opened the creative application of cloud says that nothing has installed and I can only test the application. Help, please!
You must download the CS6 with the DVD if you have or the CS6 download link online & then to serialize it.
You can also serialize the CS6 from here:
- Download, install, update or uninstall applications
- Explorer Adobe desktop applications | Adobe Creative Cloud
Let us know if it worked.
Concerning
Baudier
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Buy Creative cloud but still says I'm in Trial Version - international aid
I bought the Creative Cloud CC 2015 but it still says I am in trial Mode. 5 days now remaining.
With a Mac OS X 10.10.1
I am by far not an expert with computers, but I followed all the instructions here such as deleting files, cleaners, installation/uninstallation running. There is always a problem, and it is not frustrating.
The additional problem is that I am an American whose work requires overseas travel several times a year, mainly in Shanghai. I require the use of a VPN for a large part of my online use, and I wonder if that's part of the problem.
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
or
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Paid for creative cloud, but still says Dreamweaver trial is expired?
I bought the unique composition from month to month for Creative Cloud a few days before the expiration of my trial of Dreamweaver, now that the trial was over, that he won't let me, saying my trial happened to expiry and upgrade. That is what it is?
Thanks, but it resolved. It was only delayed by validating my creative cloud membership.
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So, I'm trying to install Illustrator trial cloud but creative continues to tell me that I need to check the email address of mi, but I already have and in my account page it says that it is verified and it keeps telling me to do and cannot install anything
I already rebooted the computer...
< image has been deleted by the moderator >
Hello
We've checked your account details, I wish to inform you that all is well with your account.
I would ask to connect with a correct email address. The area of the screenshot says * @ otmail.comg. However, it is supposed to be hotmail.com.
Rename the following file to connect to cloud creative app.
1 Opm.db to Opm.db_old.
2. location: C:\Users\[Username]\AppData\Local\Adobe\OOBE.
3. start the creative cloud app, connect to it with correct email.
Please come back if the problem persists.
Thank you
Atul Saini
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