Videos YouTube are black when you use the HTML5 player.

Today when I booted up my laptop, Firefox would not play any YouTube video - audio still works and the preview of the image when the research is there, but instead of the video there is just a black screen. I have NO intention to install Flash Player. Help, please? Thanks in advance.

Hello

Try disabling graphics hardware acceleration. As this feature has been added to Firefox, it has gradually improved, but there are still some problems.

You will have to perhaps restart Firefox for it to take effect, so save any work first (e.g. you compose mail, documents online that you are editing, etc.).

Then perform the following steps:

  1. Open the Firefox Options (Preferences on Mac or Linux) as follows:

    • In Firefox 29,0 and above, click on the menu button

      then select Options Preferences on Mac or Linux, or Windows.

    • In 28.0 Firefox and earlier versions, click on the Firefox orange upper-left button, then select the 'Options' button or, if there is no button up Firefox, go to tools > Options.
  2. In the window of Firefox Options (or preferences), click on the Advanced tab, and then select general.
  3. You will find in the list of parameters, the checkbox use hardware acceleration when available . Clear this check box.
  4. Now restart Firefox and see if the problems persist.

In addition, please check the updates for your graphics driver by following the steps in the following knowledge base articles:

This solve your problems? Please report to us!

Thank you.

Tags: Firefox

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