View 5.1.1 without box of remote access authentication

I have started to notice a problem since upgrade to view 5.1.1 when some users try to access their vm while working remotely via the Security Server Internet connection they initially get the error failed to connect as the current user, which is normal, but once you click ok, you should get a popup dialog box for entering your credentials authentication , but they're not getting it. With a user that I tested, I ended up retarting to the Security Server and it worked normally, but now the problem is back... anyone had seen this before? I don't see anything in the events of the view administrator, and I am search in the logs on the Security server but have not spotted something again.

Uninstall the client of the view and remove the feature of saying things to open a session as the current user.  To my knowledge that they were not being updated much on view in the 5.1.1 client release.  If it does not try to use a 5.0 client view.

This article help me? http://KB.VMware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalID=1025691

Are there errors that popup in the event logs?

Tags: VMware

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    f. check allow total control. Click apply and then click OK.

    g. restart the computer and check.

    Hope this information is useful.

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