Virtual machine does not start after completing a physical machine coversion

I used VMWare Converter 5.5.3 to create a virtual machine from an existing, Windows Pro 8.1 laptop from work.  The conversion process has indicated no error.  When I try to start the virtual machine on a different host, however, he died almost immediately.  I'm using VMWare Workstation 9.0.4, my host OS is Windows 7 Pro (64 bit) and the guest operating system is Windows Pro 8.1 (64-bit).

When it comes on, I see 'VMware' logo instead of loading and after a few seconds, the computer virtual turns off with no visible error message.  I tried to run the virtual machine on multiple machines, and both have the same results.  Host machines running all other virtual machines I tried without problem.

I tried to change some of the parameters of the virtual machine via the GUI, but nothing seems to affect behavior.  I ran the other VMs Pro 8.1 of Windows on this computer before host, it's just this particular virtual machine.

I attached the zip file management tool of data collection to support, as well as the vmware.log file.

Can someone point me in the right direction of a cause or a resolution to this problem?  Thank you in advance.

I was able to do some additional research after I posted and found the relevant error in the log:

PCIXHCI: Cannot save the PCIe xHCI hardware

I found this vmware KB article that describes the problem:

http://KB.VMware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalID=2041591

Once I set the VM to use USB 2.0 (instead of 3.0), it starts as expected.

Tags: VMware

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