Vista do not close

Hi, I'm new in the world of laptops / pc, I can't have my phone, which is at least 6 years old, close and need help please. I followed advise thanks to another post and done a cleaning disk, defragmentation, malware loaded and scanned, learned drive how to open a command invite ect but still I can't turn off my laptop amilo, is extremely advanced stuff for me that I don't know about computers and really need simplified help.  Thank you

Hello

Try the procedure described in this document

FIX: Windows 8 / 7 does not stop

http://www.thewindowsclub.com/Windows-will-not-shut-down

You can also check the settings of the bios as described here

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-desktop/Windows-7-not-shut-down-why-with-Vista-and-XP-had/206656d4-Daae-4A28-a1c0-b047797b3ff8

Tags: Windows

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