Vista, heavily damaged - how to recover
Hello
all the advice accepted with gratitude the following.
I use a Packard Bell laptop with 32-bit Vista SP2 (even if I write from my office).
yesterday, on the laptop, I knew a brief period of programs slow down, then Vista blue screened on me (not noted the error code I get almost never these).
I hard-started, then chkdsk came and went through the c drive. He did a lot of "repairs".
When I tried to log in, I got an error - unable to connect to the event notification service. I logged in as an administrator but my old desk was gone and I just got a very sparse menu. I couldn't run Event Viewer as "MMC could not create the snap", and it seems that many services are not running. There is no DOS box anywhere.
I went back and in safe mode, tried to run the system restore. He ran but 'failed with an unspecified error', report of failure 0x8000FFFF catastrophic. He had 2 restore points and I've tried both - no joy.
Safe mode with command prompt, I ran sfc/scannow. This operated until about 58% of fact, when he was arrested and said he had found a few errors, but could not fix some of them.
Now I have my user data (especially) but I have no recent backup system (except the system restore points which I think have been ransacked by chkdsk). I have a restore disc for about 2 years when I bought this pc, so I think I'll have to use this to try to get it working again.
My questions are:
1 have I exhausted my options with the etc system restore?
2. If I can restore my original control panel I then need to apply the SP1 and SP2 separately to get back to where I am now?
3. that I would be better to get your hands on Windows 7 and try a new clean install?
Thanks for any advice.
Mike
First test the hard drive to make sure it's physically good. There is no point through software solutions, if the hard drive is a failure.
Test the hard drive with a diagnostic utility downloaded from site of the disc mftr. or use SeaTools for BACK of Seagate. You create a bootable CD with the files you download. You will need a third party burning software to do as the free ImgBurn, Nero or Roxio. Burn as an image, not in the form of data.
http://www.Seagate.com/www/en-us/support/downloads/SeaTools/seatooldreg
http://Seagate.custkb.com/Seagate/CRM/selfservice/search.jsp?docid=201271 (how-to)
Boot with the CD that you have done and do a full test of the reader. The physical tests fail, replace it.
Then, to answer your questions:
1. Yes, you have probably exhausted your options with the system restore and if the hard drive is good, you will need to restore the computer as long as the plant.
2. you will need to install any Service Packs and Windows updates that were as a result of the original image.
3. on an OEM computer, it is generally preferable to use factory restore media. Subsequently, you can buy an external hard drive and imaging such as Acronis True Image software. TI can make an incremental backup image if your images are in progress instead of having to restore to an image that is years. MS - MVP - Elephant Boy computers - don't panic!
Tags: Windows
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