Vista Home basic - problem installing service pack

My updates are horribly outdated and I try to install service pack 1 on Vista Home basic and receive an error - 0 x 80073712.  I tried microsoft tech people advised but are unable to install.  Can someone help me?

Hello

This problem may occur if one of the following conditions is true:

  • A program on your computer interfered with the installation of the service pack.
  • There is an inconsistency in the store of Windows services. The store Windows maintenance is a required component to install service packs.

I suggest you try the steps from the following link:

How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues

http://support.Microsoft.com/kb/947366

Keep us updated on the status of the issue.

Tags: Windows

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