Vista Home Prem - problems since installation on 26 August updated - USB problems and everything deleted before the update restore points
I have a Dell XPS 430 quad-processor. Receipt of the August 26 as update automatic updates. Since the computer was restarted after autoupdates, I have problems. Biggest problem is when I switch to another port my 4 ports KVM Trendnet TK - 407K and back on my Dell computer - the computer is blocked and the video is all garbled. My only recourse is to start the computer cold. After the first time it happened, I knew immediately updates, so I went in my restore points to restore back before the update. When I did restore bluescreened, but I was unable to capture data as computer restarted itself and get into the routine of starting fix. Difficulty of startup said it could not solve my problem.
When I returned to restore to try to restore once again, I found that all my restore points have been removed. I found a utility called the shadow on the web Explorer and installed. He seems to find all my data restore point on the recovery D: drive, but Windows is not seeing them. I should also mention, usb-wise, given that these updates have been applied, my Canon digital camera is not recognized when I hang it in one of the USB ports.
Don't know what to do at this point. If I stay on the port on my computer using the KVM switch, my PC at home works well. Unfortunately, it is not realistic that I need to do my job in two laptops that are also connected to the switch.
I'm tempted to just delete all the updates that have been installed on 8/26 to see if that helps - esp KB973879 I read on this patch causing a lot of problems with other computers. Another thing that I have not tried is to use the restore from a command prompt application.
Any suggestions would be greatly appreciated!
Thank you!
Hi brab61,
Welcome to Microsoft Vista answers Forum!
It is good to know that you're not faced problems with your computer.
However, I suggest you go ahead and turn on Windows automatic updates to fix security vulnerabilities and it is beneficial for you to have these updates installed.
Learn more about Windows Update, you can use the following link: -.
http://www.Microsoft.com/Windows/downloads/windowsupdate/default.mspx
You can run the System File Checker tool before you activate the automatic updates.
To run the System File Checker tool, follow these steps:
1. Click Start and type cmd in the box start the search.
2 right click "cmd" in the list programs, and then click Run as administrator.
3. you are asked to enter an administrator password or a confirmation, type your password or click on continue
4. at the command prompt, type "sfc/scannow", and press ENTER.
Note:- After that, you can now install an update both manually and check the update is causing the problem and let us know to help you and solve the problem.
How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista
http://support.Microsoft.com/kb/936212
Hope this information is useful.
Let me know if it worked.
All the best!
Thank you, and in what concerns:
Divya R - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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Answers by topic
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- Game
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