Vista Home premium, Vista Ultimate upgrade

can someone help me with a Vista Home Premium upgrade problem

I have a Compaq Presario F700 laptop
2 GB of Ram
Hard drive 80 GB
Windows Vista Edition Home Premium s/p 2

I bought an upgrade to Windows Vista Home premium to ultimate disc but when I select install the upgrade option is disabled can someone help me

On your installed operating system Service Pack level cannot be greater than what is on the disk to upgrade.

Click Start > right click on computer > properties > system > it will tell you which SP you have install.

http://support.Microsoft.com/kb/948537

"How to uninstall Windows Vista service packs"

If the OS installed Service Pack 2 and Service Pack 1 upgrade disk > uninstall SP2 installed operating system > install the upgrade > reinstall SP2.

And run the upgrade of a Vista operating system.

See you soon. Mick Murphy - Microsoft partner

Tags: Windows

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