Vista - latest updates for July settled micorsoft do not you answer
Hello
Hope someone can help, because the microsoft habit.
I have vista on my laptop, its always had install the updates downloaded probs.
Downloaded the latest ie8 updates and in July, but whenever I try to install my laptop it freezes and I have to restart.
Some updates go down ok, I had a problem a year ago, but microsoft helped me through that one, but iv contacted several times by email and have not received answer to this one, so obviously do not know what to do lol.
I have 2 computer futher to office and I have to work, all the xp running - the updates installed on all people, great so I guess it's just that _ of vista.
Can someone help me with this problem please updates been sitting in my taskbar waiting to be installed for 2 weeks now.
Thank you
Hi Pauline J,.
Thank you for visiting the Microsoft Answers forum.
I surely would help you to solve the problem, but before that let me know the name of the updates
which download but fails to install? You can find these updates by reviewing the history of update.
1. the measures to check the update history: click on start, Control Panel, security, then under Windows Update, click view update history. Check your Windows Update history and in this list, I want to know the name of all updates failed to install recently or KB numbers?
2. that you get an error message during the installation of the updates?
According the information I have for now I recommend you to try some steps that will help you to solve your problem:
a. some third-party programs may also affect the Windows Update service. If you are running third-party applications such as firewalls or security software, please disable it for a while.
b. follow these steps to reset the Windows Update components manually.
Step 1:
Click Start, run and type cmd. Right-click "Command Prompt" and select "Run as Administrator". Click on 'Continue' in the UAC prompt.
At the command prompt, type the following commands and press ENTER after each command:
net stop wuauserv
Net stop bits
Step 2:
Rename the Catroot2 folder.
Type the following commands and press ENTER after each command.
net stop cryptsvc
Ren %systemroot%\System32\Catroot2 catroot2.old
net start cryptsvc
Step 3:
Rename the folder "C:\Windows\SoftwareDistribution".
Type the following command and press ENTER.
Ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
Step 4:
Save the files used by Windows Update and Microsoft Update.
At the command prompt, type the following commands, press ENTER after each command, and then click OK every time that you receive a verification message:
regsvr32 c:\windows\system32\wuapi.dll
regsvr32 c:\windows\system32\wuaueng.dll
regsvr32 c:\windows\system32\wucltux.dll
regsvr32 wups2.dll
regsvr32 c:\windows\system32\wups.dll
regsvr32 c:\windows\system32\wuwebv.dll
Step 5:
Start the service from Windows updates, Background Intelligent Transfer and the event log service.
At the command prompt, type the following commands and press ENTER after each command:
net start bits
net start wuauserv
net start Eventlog
take the exit.
Please try to download and install the updates using windows update. (Be sure to restart the computer if the update requires a restart before installing)
4. you can also manually download the updates using the KB number and try to save it to the desktop and install from there.
I hope this helps.
Sangeeta displayed
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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