Vista - loop of configuring updates 3/3 reboot

Similar Questions

• Strange problem with Vista Home premium configuration update

  Just bought a Toshiba Satellite Pro L300-1AI which was preloaded with Vista Home Premium.

  Clicked on configure updates on the front screen and he entered a loop that says: Configuring updates: stage 3 of 3-0% complete. Do not turn off your computer.

  Every 5 minutes or so then stops and restarts with the same message. I left on for 8 hours, so can not believe he needs for this long. Just tried to set off, but when you restart it defaults as shown above.

  Please advise... even if you can get me right back to the normal screen before

  Hello

  Try please start your computer in safe mode and restore your operating system to an earlier time (before the update). Maybe this will help.

  In the future be careful with updates. I recommend you to disable the automatic update. Just check the list with updated supply and install important and recommended only. Disable all optional updates. You don't need them.

• Windows Vista crashes when configuring updates

  I am currently using a Toshiba Satellite a305-s6916 with Windows Vista Home Premium 64-bit. I had some problems with the computer so I decided to reinstall my OS and have a fresh start. I made the discs by the creator of recovery on the computer disk.

  I reinstalled my OS, got all my files and programs on the computer, then started updates. When I installed Windows Vista Service Pack 2, my computer rebooted, went to the "Configuring updates 2/3 0% ' screen and stayed there." The circle of "loading" froze, I let it sit for an hour and finally started strong. He went to the same screen and froze, I rebooted it in safe mode, it starts normall (not in safe mode), and then asked me to do more updates. I let it reboot and he did the same thing, I rebooted again and he went to the same page with horizontal lines on the screen. I picked up in safe mode, it went through updates and seemed fine. I was using the computer and about 30 minutes later, he froze and made the lines again.

  I decided to reinstall the OS again in case I did something wrong or had a virus transferred in my files. I did reinstall fees disks on my computer of friends (same model bought the same day). This time, I didn't install programs or documents with the exception of my antivirus (eset). I immediately started this updates a little at a time. In a first time no problem, but he did 72 updates automatically, it froze on a similar screen, I rebooted and it worked fine (successful installation). I then continued to make updates. I got an error 80070570 for some and it is resolved by following the steps listed on http://social.technet.microsoft.com/forums/en-us/itprovistasp/thread/829de30b-0634-4186-9172-90cd5776b48c forum. (I have listed these steps below as well) I did not receive any other errors failed after that. When I did the update to IE 8 that it froze again, I rebooted and it has started well. I did several facilities and had problems with one more (I forgot to save that one).

  I went until I didn't have Windows Vist SP2 on the list to download. I left this download and restart it, it froze again on 2 of 3 0% screen configuration updates, I restarted, same thing, then restarted in safe mode. He started up very well.

  Although it seems to work once I started strong each time, I know I shouldn't have these freezing problems.

  Any help is appreciated.

  Steps, I followed to resolve this error:

  It's a Windows Update error. Perform the following steps.

  1. stop the Background Intelligent Transfer Service and the automatic updates service. To do this, follow these steps:

  a. click on start / all programs/accessories. Right-click "Command Prompt" and select "run as Administrator". Click on 'Continue' in the UAC prompt.

  b. at the command prompt, type the following commands and press ENTER after each command:

  net stop wuauserv
  net stop bits

  2. rename the folder "Catroot2. To do this, follow these steps:

  Type the following commands and press ENTER after each command.

  net stop cryptsvc
  Ren %systemroot%\System32\Catroot2 oldcatroot2
  net start cryptsvc
   
  3 Rename the folder "C:\Windows\SoftwareDistribution":

  Type the following command and press ENTER.

  Ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

  4. save the files used by Windows Update and Microsoft Update. To do this, follow these steps:

  a. at the command prompt, type the following commands, press ENTER after each command and then click OK every time that you receive a verification message:
   
  regsvr32 c:\windows\system32\wuapi.dll
  regsvr32 c:\windows\system32\wuaueng.dll
  regsvr32 c:\windows\system32\wucltux.dll
  regsvr32 wups2.dll
  regsvr32 c:\windows\system32\wups.dll
  regsvr32 c:\windows\system32\wuwebv.dll
   
   
  5. start the Service the service of automatic updates, Background Intelligent Transfer and the event log service. To do this, follow these steps:

  a. at the command prompt, type the following commands and press ENTER after each command:
   
  net start bits
  net start wuauserv
  net start Eventlog
  output

  Restart the computer and try the SP1 update.

  Open a folder of Vista SP2 support for free:

  Free unlimited installation and compatibility support is available for Windows Vista SP2 issues until August 30, 2010. Availability of support chat or messaging differs depending on your location. Some questions may require that more support for which he is advanced a charge.  Go tohttp://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack).

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• my vista operating system continues to run in a loop, saying: Configuring updates 3/3 0 full. Cannot start in safe mode or the other amounts to the same configuration problem

  System downloaded 2 of 3 updates. the third will not update and continues in a loop. Failed to start in SafeMode either. Don't know what to do.

  Hello

  as you cannot start in safe mode, try this

  the link below is how to download and get a vista disk startup repair, which you can start from the

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

  It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

  Change boot order it do dvd drive 1st in the boot order

  http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/

  or repost in the correct windows update forum

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all

• I'm in a loop, message "configure update: stage 3 3-0% complete.". Do not turn off your computer. »

  MY HP (VISTA) computer is locked in a loop.  It keeps on rebooting after the following windows message appears: ' updated configuration: stage 3 3-0% complete. ". Do not turn off your computer. "It has been in the loop for 3 days.  ANY IDEAS ON HOW TO GET IT FOR FREE.  I tried most of the things that I can think of.

  The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7
  http://support.Microsoft.com/kb/949358

  Obviously you can not run the troubleshooter, read the article and go to method 2, etc.

  Method 2: Use the system restore feature

  Note You must be logged to Windows with an administrator account to complete this method. If it is a computer that is part of a network at work, you should ask the system administrator for help. For more information about how to connect to Windows as an administrator, visit: http://windows.microsoft.com/en-US/windows7/How-do-I-log-on-as-an-administrator

  (http://windows.microsoft.com/en-US/windows7/How-do-I-log-on-as-an-administrator)

  Note If your computer is not configured to start from a CD or a DVD, or if Windows was preinstalled on your computer without the CD or DVD, see the documentation that came with the computer for instruction about how to continue, or go to method 2.

  When you start your computer by using the Windows installation disc, you can run recovery system at boot options. To do this, follow these steps:

  Windows startup :

  1. Insert the Windows Vista or Windows 7 installation disc into the drive and restart the computer.
  2. When you are prompted to start from the disc, press any key any.
  3. When you are prompted, configure the language to install, time and currency formatsand keyboard or input method options that you want, and then click Next.
  4. Click on repair your computer.

  Select a restore point:

  1. In the System Recovery Options page, click the version of the Windows operating system you want to repair, and then click Next.
  2. In the System Recovery Options page, click System Restore.
  3. On the System Restore page, click Next.
  4. Select a restore point during which you know the operating system works, and then click Next.

     The restore point should be a date that precedes the first time you encountered the error. To select a date, use the option to choose a different restore point , and then click Next.

  5. If you are prompted to choose which disk to restore, select the hard disk, and then click Next.
  6. In the confirm your restore point page, click Finish.
  7. When the restore process is complete, click restart.

  Note To avoid this problem in the future, see the steps in the "More information" section

  If the error persists, try Method 2.

  Method 3: Use the functionality in Place Upgrade

  Performing one set to update restores the current installation of Windows to the version of the installation DVD. It also requires the installation of all the updates that are not included on the installation DVD. If your computer came with Windows pre-installed, review the documentation for your computer for instructions on how to make a place in upgarde. Otherwise, follow these steps:

  Note: It is strongly recommended that you back up all your personal files. For more information about how to back up your files, please visit: http://windows.microsoft.com/en-US/windows7/Back-up-your-files

  (http://windows.microsoft.com/en-US/windows7/Back-up-your-files)
  1. Insert the Windows Vista or Windows 7 DVD into the DVD drive of the computer.
  2. In the settings window, click install now.
     • Note If Windows does not automatically detect the DVD, follow these steps:
  1. Click on start and type Drive: \setup.exe in the box to start the search. Note The placeholder drive is the drive letter of the computer's DVD, usually D:\.
  2. List programs, click Setup.exe.
  3. In the settings window, click install now.
• Click connect to get the latest updates for installation (recommended).
• Type the CD key if you are prompted to do so.
• Select the operating system on the Install Windows page, you want to upgrade.
• Click Yes to accept the Microsoft software license agreement.
• On the which type of installation you want? of the screen, click upgrade.
• Once the installation is complete, restart your computer.

• Vista Home Edition SP2 update fails on reboot

  I tried to go through the SP2 Auto x 2 update and whenever it gets to a point where the system restarts, it freezes with:

  !! 0xc0190036! 940/99370 (certcli.dll) on the screen and I need to go through a restoration to bring back Windows.  Once I do this Windows, it works very well.  I have over 200 GB free on my disk.  It's Windows Vista Home edition 64-bit...

  Suggestions to make this upgrade work?

  Hello

  Run the update tool for Windows Vista system and follow the suggestion below. To run the tool, follow the link below.

  http://support.Microsoft.com/kb/947821/en-us

  As the auto update option to install Windows Vista Service pack 2 fails, you try to install the Service pack manually. Follow the link which will take you through the process.

  http://Windows.Microsoft.com/en-us/Windows-Vista/learn-how-to-install-Windows-Vista-Service-Pack-2-SP2

  Note: Before you start to install the Service Pack, disable the security software installed on your computer, such as sometimes conflicts with the installation process. The security software again once installation is complete.

  Disable the anti-virus software

  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Vista crashes when configuring updates step 3 of 3-37% complete

  The operating system was recently recharged and the current problem started after making updates.

  Hello

  Method 1:

  Try the following article and see if it helps: the update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7 http://support.microsoft.com/kb/949358

  Method2:

  Follow the steps in this article and check if that helps: How to reset the Windows Update components? http://support.Microsoft.com/kb/971058

• Tried to update in Windows Vista Home Premium, stuck in the "Configuring updates" and "reboot" loop 11/05/2011

  Hello! I have a portable M-6752 Gateway under Vista Home Premium.  It was perfectly functional this morning 11/05/2011.  Then I noticed the sign (of exclamation in a circle) who said the new updates.  So I started the update and thought nothing of it.  It was until an hour later and I realize that my laptop was still updated.

  Right now I am stuck in a loop between "Configuring updates: stage 3 of 3-0% complete.»  Do not turn off your computer' and auto restart.
  I tried to restart in 'safe mode' and 'safe mode with network.  These attempts did not help.  I'm still stuck in the loop and my laptop is overheating.  The only thing I could do was to be able to.  Fact that several times already.
  Fortunately, I have another laptop and is able to ask for help.  Can someone help me?  I'm NOT a technical person.  Thank you.

  Thank you, but my laptop WAS running Service Pack 2 when this problem happened.  It has been resolved.  For anyone having this problem, here is my experience and solution.

  When I found myself stuck in a loop and my laptop keeps restarting without giving an error message, it began to overheat.  I turned off.  When I turned on it again the screen "Advanced Boot Options" appeared.  I chose 'Safe Mode'.  Then, I went to "Configuring updates...". ».  Machine started himself reboot again.  It happened a few times.  Finally I had to turn the phone off again.  All of a sudden when I turned on again, the "Windows Error Recovery" screen comes on.  There is a choice, 'Launch Startup Repair'.  I chose this.  Machine asked me if it is allowed to create restore point.  Of course.  Then I GOT!  I was saved by Windows self-diagnosis program.
  If you are not familiar with the screens that I mentioned, please search 'screen name' and the word 'image' as a whole.  You will see what these screens look like.
  Now I realize there is another way to reach the Startup Repair.  When you turn on again, press the F8 key several times.  Which will bring you to the early Startup Options screen.  On advance Boot Options, there is a choice 'repair your computer', scroll down to this choice, press ENTER.
  Turning off my machine during the restart is another way to force the "early start Options" screen appears.
  I read that some do not have the "Repair your computer" option according to your PC in the screen «In advance Startup Options»  You will need to know how to get to the "Windows Error Recovery" screen.
  As a last resort, you can restart Vista recovery disk.  Many manufacturers do not understand that when they send the PC for you.  However, it is available for download for free on the internet.  You can download and make your own within 30 minutes.  I hope this helps!

• Configuring updates 3 of 3 loop

  I have Windows Vista 32-bit, package 2, service on my Dell laptop. It automatically downloaded and installed updates 12/01/2016, but got stuck in a loop in "Configuring updates 3 of 3, 0% complete."

  I went through each "fix", I could find in the various positions of the microsoft, with nothing working community to correct the problem. Using the disk to initialize my computer does not work either. It doesn't let me do a restore of the system either, because it says that there is no restore point.

  I don't want to lose the files that I have on my computer, and I can't go to any program to backup my files, if you use the disk to do a clean boot is out.

  What else can I try?

  Thanks for any help!

  Hello

  Saving your files:

  You can remove the hard drive and put it in a hard drive USB enclosure > plug it into another computer > and try to read and copy your data in this way.

  Or, you can download Knoppix > make a bootdisk to > start your system with it (IF your material is all work) > and copy your data from the hard drive like that.

  http://Knoppix.NET/

  "How to use Knoppix.

  http://Lifehacker.com/192982/geek-to-live--rescue-files-with-a-boot-CD

  See you soon.

• rpet configuration update 3 of 3 gets to 98% of the shutsdown and restarts any new

  Hi my laptop using windows vista says of configuration updates 3 of 3 get to 98%, then shutsdown. I used a vista disk located the command prompt and typed (cd C:\windows\winsxs) supported on enter the I typed (ren pending.xml pending.old) supported on enter, then he said that the system cannot find the specified file. Should I take the next step and type (regedit) or try to locate the file?

  Thank you

  Hi Wiil,

  You can read the following article and try to perform a restore of the system, the Windows recovery environment and check.

  An update is not installed successfully when you try to install the update in Windows Vista and Windows 7

• Windows Server 2012 domain controller who fails to configure updates, coming back from changes.

  Hello

  I have a domain controller Windows Server 2012 which fails to configure updates. Each reboot it will say its configuration is updated, then in case of failure and Reverie. I can't find out what it is.

  I checked WindowsUpdate.log the only mistake I see there:

  2015 03-22 1000 1160 installation 09:36:29:735 caveat: SelfUpdate is in an error state

  Historical update check indicates a recent update that does not KB2770816:

  

  Download this update and install use autonomous to update manually the results of Setup in a message saying that the update is already installed (although windows search for the update in the updates installed appears without any results)

  I tried to launch the Windows update troubleshooting tool, that said he fixed a point, but after a reboot, I get always this error and now a new, every 20 seconds, I if I get this annoying modal popup saying that windows cannot check the updates even if it seems it can:

  

  Someone at - he counsel on how to locate the reason for the failure of the configuration of updates, perhaps, a log file will be useful information.

  Thank you.

  
  This issue is beyond the scope of this site and must be placed on Technet or MSDN
  http://social.technet.Microsoft.com/forums/en-us/home

  http://social.msdn.Microsoft.com/forums/en-us/home

• Has managed to recover from the infinite loop restart Vista SP1 "configuration updates stage 3 of 3 0%"- but Windows Update always wants me to install Vista SP1!

  WIndows Update asks me to install Vista SP1. I did and got into the infamous infinite loop of SP1 (infinite loop ' configuration updates stage 3 of 3 0% "with Vista SP1). I used F8 to repair my computer, and I chose a restore before the SP1 update point has been installed. The restore point has been applied successfully, so I have the computer in the back. Super. However, Windows Update wants me reinstall Vista SP1. Needless to say, I am reluctant to do so. But I want to be aware of the Windows updates. What do I do? TIA

  (With the help of Vista Home Premium)

  This gives a whirlwind:

  1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  1B. download the tool McAfee Consumer Product Removal, save it to your desktop: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

  2. close all open applications (that is, anything with an icon on the taskbar).

  3. right click on the file that you saved in # 1 above and select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.

  4. right click on the file that you saved in # 1 b above and select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.

  5. ensure that the http://support.microsoft.com/kb/955430 and http://support.microsoft.com/kb/947821 have been installed. (If they were, they would belong to installed updates. If they don't, try to manually download/install.

  6 test cycle.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Vista - Error Code: 800F0816 (could not install KB2296011) Hung to configuring updates 3/3

  Laptop from my dad recently started showing "configuration updates 3/3" followed back changes not configured message. It is on a continuous while loop that will sometimes allow windows Vista Home Premium to start. I checked the history of update and the first failure is KB2296011 which shows the error code 800F0816.  Currently, I have his laptop but cannot access the internet because it does not connect to the internet via my network (do not have the knowledge necessary for to be difficulty)

  Can someone help me solve this recurring problem. If necessary I will be able to access the internet on the laptop question but would like to know a solution offline if possibel. I don't want to pay Microsoft Help for the answer. I'm not very literate pc so a simple solution would be better.

  You don't have to pay "Microsoft Help" for a response from the update that you have posted, KB2296011, is a Security update.
  Of MS10-081: vulnerability in the Windows common controls library could allow remote code execution (KB2296011)

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  800F0816 - express package has not been completely downloaded. The status of the operation was recorded while the package is downloaded. An express package is a package that you are installing by using Windows Update. With these packages, only the files needed for that specific computer are downloaded and installed (unlike when all is downloaded to a computer).

  For a 'solution offline' you can try to manually download each update to the computer you are currently using and then transfer to the portable touched with a USB key.
  Then see if they install correctly. Given that we do not know all the edits concerned... open Windows Update in Control Panel, and then click View update history link to see updates try to install.
  Note that the KB numbers are updated and post them in this thread or,
  go to the Microsoft Download Center, enter the KB numbers in the field to Search all Download Center , click the magnifying glass to search and download for Vista updates that correspond to the architecture of the system. (The architecture of the system is displayed when you open System in Control Panel and look at the side of System: type.)

  Save updates. When the downloads have finished, close the browser and all other open programs and install them one at a time. Suggest that each time you are prompted to restart.

  You can configure the phone assigned to the clean boot. Then see if the connection is restored, the updates can be downloaded and installed-
  How to troubleshoot a problem by performing a clean boot in Windows Vista and Windows 7

  Expert MowGreen Windows IT Pro - consumer safety

• Vista: Configuration update

  Update watch "Configuration updated step 3 3 99% complete" then it stops. After the reboot, it shows "Configuration updated step 3 3 99% complete" then again. Tried pass mode without failure, update configuration begins again.

  KAP

  Follow these steps to try to solve your problems of boot.

   

  Restore point:

  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

  Do Safe Mode system restore, if it is impossible to do in Normal Mode.

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  http://www.windowsvistauserguide.com/system_restore.htm

  Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If the system or Mode restore safe work not and you do not have a Microsoft Vista DVD, make a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  See you soon.

  Mick Murphy - Microsoft partner

• Infinite loop start after updating to Vista Home edition

  I own a lenovo model 8705CTO mini tower PC.

  At the end of July, an automatic update of Vista cannot install properly, which left the starting in a State sequence, appears:

  "Configuring updates: stage 3 of 3-0% complete.

  "Microsoft Vista Home Basic"

  for 10 seconds, then

  "Shutting down".

  for a minute or two

  and restart again in the same loop.
  This loop lasted several hours.

  With the help of:

  "Rescue and Recovery - repair Express."

  the following message is generated:

  "Errors have been detected in the operating system."

  "Click on files" reveals:

  Details

  Status of name
  Bootmgr corrupt

  The bootmgr file has 325 KB

  Apparently, it was generated on 01/18/2008 and contains 333 203 bytes.

  Operating system restore points prior facilities only are not available, since the automatic update has left the system with the restore than identical behavior points.

  How can I recover without having to re - install the operating system from scratch?
  It is advisable to remove the bootmgr file and it re - generate from scratch?
  What is the procedure to achieve this?

  Thanks for your response (s)

  HD

  I have created the disk as described, as the 64-bit version. The standard disc worked and allowed me to use repair tools.
  BTW, these are already shipped with the LENOVO system, and I consulted the tools off during the START-UP phase, then by restarting the PC.

  The answer to the success of the recovery could be found here, after that I tried
  "Configuring updates: stage 3 of 3-0% complete.
  on Google and looking at various web pages:http://support.microsoft.com/default.aspx/kb/949358

  (Restore points were crushed, because automatic updates have been selected, and the computer ran unattended for more than a week by substituting the last point valid restore as update VISTA tried to re - install the updates failed every night)

  Method 3: Rename the Pending.xml file, and then change the registry notes read the following important notes before you use this troubleshooting method.

  • Use this method to resolve the symptom of restart that is described in the "Symptoms" section, so that you can back up data before you reinstall Windows. You must use this method of troubleshooting only if you plan to back up data and reinstall Windows.
  • Use this method only after trying other methods.

    Note If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer for instructions on how to continue.

  • Use this method only if the computer has no restore points or if you cannot start your computer to a point where the system restore feature is available.
  • After using this method, the following conditions may exist until reinstalling Windows:
    • An update is being installed may not be installed correctly.
    • Windows Update may not work correctly.
    • If an update is installed, you may be unable to stop the installation process.
    • You may be unable to enable and disable certain Windows functions in option.
    • Certain optional Windows features may not work correctly.
    • The computer may be in an unprotected state.

  To rename the Pending.xml file, and edit the registry, follow these steps.

  Start Windows Vista and go to system recovery options:

  1. Insert the Windows Vista installation disc in the disc drive, and then restart the computer.
  2. When you are prompted to restart from the disc, press any key.
  3. When you are prompted, configure the language to install, time and currency formatsand keyboard or input method options that you want, and then click Next.
  4. On the Install Windows page, click repair your computer.
  5. In the System Recovery Options page, click the version of the Windows Vista operating system that you want to repair, and then click Next.

  Use the system recovery options to rename the Pending.xml file and modify the registry:

  1. In the System Recovery Options page, click command prompt.
  2. Type cd C:\windows\winsxs, and then press ENTER.
  3. Type ren pending.xml pending.old, and then press ENTER.
  4. Type regedit and press ENTER.
  5. Select HKEY_LOCAL_MACHINE.
  6. On the file menu, click load the hive.
  7. Look for the following folder:
     C:\windows\system32\config\components
  8. When you are prompted for a name, type Offline_Components.
  9. In the registry editor, find and delete the following registry subkey:
     HLKM\Offline Components\AdvancedInstallersNeedResolving
     HKLM\Offline Components\PendingXmlIdentifier

  Exit the registry editor:

  1. At the command prompt, type exit to quit the registry editor.
  2. Press ENTER.
  3. Click restart.