Vista resets installed by default whenever I restart

Orifginal title: Vista resets everytime I restart

A week ago, I had a problem with my computer. Basically, it seems that the machine had "reset" itself "installed" by default. That is, he dumped basically all non-executables stored on my hard drive. So now any time I restart the computer, the computer has "restarts" again. Outlook must be set up again, and all the e-mails received was redacted. All my favorites in Explorer disappeared, and there is no history what it is. I use the Norton anti-virus software, and I did a scan yesterday. I also ran the "check disk" program and it appeared to find stuff. I am at a loss, because even after doing something like that, he always behaves in the same way. Any suggestions?

Hi btway,

1. you will remember to do any hardware or software on the computer before this problem?

Step 1:

You can try a system restore to a restore point before you have been affected by the problem and check.

Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

To run the system restore, you can consult the following link:

System restore

http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore

System Restore: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

Step 2:

You can also try an online scan and check if it helps:

Check out the link:

http://safety.live.com

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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